[Skip Global Navigation]

Dimensions


Dimensions makes it easy for your organisation to make data-driven decisions that include people's attitudes and preferences. Reach broad audiences through multiple channels and in multiple languages, capture opinions and deliver insights quickly.

  • Overview
  • Features
  • Family
  • Market Research
  • Downloads
  • Training

One framework supports all your data collection needs

Dimensions provides organisations with industry-leading technologies that capture people's attitudes, opinions, and preferences, and allows them to incorporate that feedback into their business processes. Using Dimensions, they can quickly and easily reach the right audience, through the best channel, with the right questions in the right language. The product provides a secure, centralised framework for the entire research lifecycle, adding control and efficiency to survey creation, data collection, and reporting of results.

Buy now
Dimensions Benefits

Control

  • Take control of your feedback - capture a complete perspective using traditional or leading-edge touchpoints quickly and easily
  • Leverage tools for all stakeholders in the process, including those who develop feedback surveys, those who manage the data collection process, and those who are using survey results to get insight into their business issues

Breadth

  • Reach a global audience, gaining a breadth of understanding by collecting data in multiple ways efficiently
  • Survey constituents in many ways and in many languages - from conducting a web-based survey in English to a paper-based survey in Japanese

Centralisation

  • Consolidate your research efforts, securing sensitive information and increasing its impact by delivering results across the organisation
  • Leverage a centralised framework to secure access to tools, data and reports, and to enable your team to re-use surveys, survey templates and results for maximum efficiency
Using Dimensions survey research software products, your organisation can:

Create powerful, visually appealing surveys that engage your respondents

  • Wizard-based survey creation
  • Integrated spell-checking and text formatting
  • Real time language selection (See this feature in action »)
  • Integrated auto-answer creates test data for analysis while ensuring survey quality
  • Interactive surveys-preview from your desktop
  • Professional survey drafts

Centralise, standardise and secure survey assets

  • Use Predictive Enterprise Services to manage the creation and use of survey assets
  • Survey-aware asset repository enables users to find the right survey project quickly
  • Secure your assets and use powerful versioning to track changes

Broaden data collection options beyond web and phone

  • Conduct managed in-person interviews using Interview Player and Remote Manager
  • Intelligent synchronisation lets field interviewers collect data without worrying about data management
  • Control how interviewers can collect data – use a visually rich interface or one better suited for keyed entry

Increase efficiency for the research call center

  • Control the phone centre environment through your browser
  • Use power and predictive dialing to maximise your resources and complete projects faster
  • Monitor interviewers, interviewer statistics and project status

Deliver survey results across the enterprise

  • Choose whether to view and interact with results on your desktop or through a web-deployed environment
  • Create presentation-ready reports using a drag and drop interface
  • Apply global filters to ensure that users can only see the data that is relevant
  • Tight integration with Statistics and Data Modeling, including handling of complex data structures, helps you take your results further

View Dimensions features in action »

Dimensions Wizard

 Zoom

 Zoom

 Zoom

Dimensions

Dimensions supports the entire research lifecycle with a centralised framework.

Buy now | Upgrade

3 Powerful Features

  • Delivers quality data in real time regardless of data collection mode or language
  • Extends the value of insight further through tight integration with advanced analytics
  • Makes survey research accessible to all
SPSS Services for Dimensions

Conduct sophisticated survey research online with SPSS Online Services. It's your one-stop-shop for accessing the key skills, technologies, and software you need. Whether you need help with outsourcing, the technology infrastructure for hosting a survey, or want us to take over the entire project, we're here to help

Learn more

Dimensions is a suite of products that work together to support the research lifecycle. For detailed system requirements for products in the Dimensions family, please visit the Dimensions System Requirements page.

Hover over a product link for more information.

Dimensions for Market Research

As the leader in providing software solutions to market research firms for more than 38 years, SPSS understands the many challenges facing your industry today. We designed the Dimensions suite of products in collaboration with leading market research organisations to help you meet those challenges.

With Dimensions, your firm can centralise not only the creation and fielding of surveys in any mode and in any language, but also data analysis and reporting. This means you can manage complex, global, multilingual projects smoothly and efficiently while conducting smaller-scale, one-of-a-kind projects cost effectively.
With Dimensions, your firm can:
  • Streamline processes and eliminate costly bottlenecks
  • Deliver results in easy-to-use formats quickly and automatically
  • Develop unique, customised offerings more rapidly
  • Optimise staff skills
  • Leverage your IT infrastructure investments
  • Deliver the high-quality results clients demand
Learn more
Visit the SPSS Market Research Site

SPSS' Market Research Industry solutions offer the range of technology and services support you need in order to deliver world-class market research and added value to your clients. Gain a clear understanding of what your clients' customers think and do, and better predict how they will react.

Learn how SPSS’ Market Reaserch Industry solutions can help you stand out from the crowd and give your clients the competitive edge they seek.

Breaking Down the Barriers of Survey Research

Learn how Dimensions’ shared approach to survey design, data collection and analysis and reporting generates better results.

Survey Research in a Multi-Modal World: Opportunities and Challenges

Learn how you can maximise your survey research efforts online, in the phone centre, and beyond.

Four Steps to Maximising Customer Insight

This eight-page technical brief describes for business managers and CEOs the four steps involved in deploying an SPSS enterprise feedback management (EFM) solution.
Let Customer Feedback do the Driving

This Peppers & Rogers Group white paper shows how enterprise feedback management (EFM) provides timely and actionable insight into customers' behaviours.
Burke, Inc.

A leading market research firm grew Web-based business from zero to 40 percent of its total survey business by using Quancept Web.
Directions Research, Inc.

This customer case study highlights market research firm Directions Research's use of SPSS' online survey research services and Dimensions products.
INHOLLAND

This Netherlands-based university improved exam development and student testing processes using Dimensions.
HBOSA BankWest

By implementing Dimensions as part of its Voice of the Customer programme, BankWest has been able to gain greater leverage from its customer feedback insights, provide greater flexibility and reduced costs.

Dimensions Training

Harness the power of predictive analytics by enrolling in a training programme from SPSS Inc. SPSS offers a variety of training delivery options including:
  • Onsite Education
  • Public training classes
  • Live and On-Demand e-learning classes
Top Dimensions Training Courses
  • Dimensions Survey Authoring
    Learn all of the aspects required to make a simple survey - applying pre-existing looks to the survey, setting up, using and inviting a sample of participants to take the survey, deploying the survey, checking top-line results of survey questions, and exporting respondents' data to a data file.
  • Dimensions Server Maintenance
    This course has been designed to give a new Dimensions System Administrator the essential skills required to understand the Dimensions server systems and architecture, to troubleshoot and monitor that environment, and to tackle their daily administrative tasks.

     

  • Dimensions Administration: Telephone
    This course demonstrates mrInterview's capabilities for Computer Assisted Telephone Interviewing (CATI). This training course will address setting up and running the project and the analysis of statistics, as well as the general administration of the CATI system.
  • Dimensions Survey Analysis
    This course will take complete novices and turn them into self-sufficients user who can build anything from a simple cross tabulation to a complex table with custom weighting, filtering and display rules.
 
SPSS Events

Dimensions Quick Links

Need more help?

Contact a sales specialist at 0845 345 0935 or send an email to sales@spss.co.uk.

more options »

Related products

  • Clementine
    Make predictions about what customers will do in the future by modelling their past behaviour.
Buy | Upgrade | Learn More
  • SPSS Predictive Enterprise Services
    Manage diverse analytical assets, execute critical predictive processes, and give visibility into the results of initiatives.
Buy | Upgrade | Learn More
  • SPSS Statistics
    The world’s leading statistical software suite used to solve business and research problems.
Buy | Upgrade | Learn More
  • Predictive Text Analytics
    Broaden your perspective on customer attitudes by tapping into the wealth of knowledge locked in unstructured data.
Buy | Upgrade | Learn More