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    Dimensions™ Service Bureau

    Capabilities
    Dimensions Service Bureau brings together everything you need for online survey research—infrastructure, software, services, and expertise. Our capabilities include:

    • Survey programming and hosting for surveys of varying length and complexity
      • Powerful survey tools based on Dimensions technology
      • Multilingual capabilities, including Chinese, Japanese, and other double-byte languages
      • Superior quota management capabilities
      • Secure password protection and user authentication
      • Advanced database capabilities for importing and exporting data
    • Proven survey research tools
      • Virtually no limit to survey sophistication. Dimensions Service Bureau can handle simple and complex surveys—and anything in between.
      • Supportive of every step in the research process, from pre-test to data collection to data analysis
      • Advanced quota controls
      • Customized message texts
      • Advanced algorithms for randomizing questions and responses
      • Respondents using a password can stop and restart surveys
      • Advanced automatic data checking for consistency between answers
      • Powerful questionnaire language, capable of handling the most complex logic and skip patterns
    • Wide selection of programming capabilities
      • Concept/brand testing
      • Conjoint studies
      • Profiling and segmentation
      • Web site evaluations
      • Customer satisfaction
      • Brand image, awareness, and usage
      • Commercial/TV program testing
      • Print ad testing
      • Multimedia evaluations
      • Tracking studies
      • Forecasting
      • Business-to-consumer/business-to-business studies
    • Project management and online research consulting
      • Wealth of research experience from both client and supplier perspectives
      • Sample requirements adeptly managed regardless of source
      • Extensive quality assurance (QA) measures for every survey
      • Highest security features implemented on all online surveys
    • Interactive/media capabilities
      • Flash™ programming
      • Image security
      • Timed exposures for limiting respondents’ viewing time of an image
      • Storyboard, which can be still or include moving images and audio
      • Secure video and Web site evaluations
    • Secure, real-time reporting—FREE
      • 24x7 real-time access to results (made available at the start of a survey)
      • Accessible only through a password for security
      • Frequencies, basic cross-tabulations, and filtering included
      • Open-ended text responses viewing allowed
    • Quality deliverables
      • Minimum three-step QA standard on all project deliverables
      • Variety of industry-standard formats available
      • Custom data layouts available on request
      • Tables with custom banners
      • Coding of open-ended responses
      • Complex analytical consulting available on request

    To learn more, view frequently asked questions about Dimensions Service Bureau.

    Interested in requesting a bid? Click here to contact us or request a quote.

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