Alpha Credit Belgium - Financial services firm makes more informed choices through better insight into customer behavior
ALPS Electric Europa GmbH - Electromechanical components manufacturer improves billing accuracy using the ShowCase® Suite from SPSS for sales and financial analysis.
American Airlines - Major airline strives to increase customer loyalty by pinpointing potential problems faster.
Aspen Publishers - Creating a more efficient—and lower-cost—solution for producing benchmarking reports for hospital administrators
Atlanta Police Department - Metropolitan law enforcement team fights crime by using PASW Statistics to identify the most violent and high-risk criminal offenders.
Avans University - Dutch university uses data mining software from SPSS to prepare future marketers for entry into the business world
B/E Aerospace, Inc. - Leading supplier to commercial aviation market uses the ShowCase® Suite from SPSS to improve operational efficiencies, increase staff utilization, and improve customer relations.
Babson College - Number-one college for entrepreneurship teaches hands-on data mining
Banca Lombarda - Predictive analytics minimizes credit risk and supports Basel II compliance
Banco Espírito Santo (BES) - With data mining technology from SPSS Inc., BES identifies key behaviors of customers who are likely to leave the bank.
Barclays Bank - Listening to the voice of the customer pays dividends
Battelle - conducts multimode research using Dimensions™.
Bend-La Pine School District - Public school district finds solution to meet U.S. Department of Education’s No Child Left Behind Act reporting requirements
BlueSky International Marketing, Inc. - SPSS Inc. helps niche firm increase productivity and gain new business
Booth Research - Market research firm increases efficiencies with software from SPSS Inc.
Branion GmbH - Office supplier wholesaler based in Germany makes critical business information available to managers using the ShowCase® Suite from SPSS.
BT - Improves direct mail response rate 100 percent.
Burke Inc. - Market research company grows Web-based business and improves direct communications
Buystream - Since Buystream was founded, its research division has used SPSS regularly to perform advanced statistical modeling and analysis of Web site activity and identify patterns of visitor behavior.
Cablecom - Cablecom switches on to customer retention
Cabrillo College - Community college reduces marketing costs and increases revenue
Caixa Catalunya - The third-largest savings bank in Spain uses SPSS Inc. software to increase commercial activities results between 30% and 60%.
Charlotte-Mecklenburg Police Department - A North Carolina law enforcement agency identifies crime areas and secures community involvement by using PASW Statistics.
Chelsea Building Society - Chelsea Building Society increases borrower retention by 147 percent
Children’s Memorial Hospital - Medical researcher turns to data mining and bioinformatics to help find a cure for pediatric brain tumors
ClearCommerce Corporation - Uses Clementine® to develop proprietary neural network models for FraudAnalyzer, the risk-scoring component of ClearCommerce Engine, the company's fraud detection solution.
CMSS - Czech bank uses software from SPSS to improve credit risk analysis and address Basel II requirements
Coinstar, Inc. - Coin conversion company selects the most profitable machine locations.
Contrans - Transportation company manages diverse business units with SPSS Inc. solutions
Cornèrcard - Cornèrcard buys in to better credit risk management to boost the bottom line
Corona Direct - Belgium's second largest direct insurance company increases long-term customer profitability by 20% using PredictiveMarketing.
Credílogros - Credílogros Cía Financiera S.A., a credit and financial services company based in Buenos Aires, Argentina, uses SPSS Inc.'s data mining software to make real-time risk assessments and has reduced delinquency on loan repayments by 20 percent.
Credit Suisse - Financial services firm increases marketing campaign efficiency and improves demand generation
Czech Television - TV station provides Czech Republic citizens with accurate, timely results of their vote to join the EU
Database and Relationship Marketing - Firm helps customers optimize marketing efforts
De Bijenkorf - Major Dutch department store reduces mailings while optimizing business management
Debenhams - Debenhams, is a leading department store group in the United Kingdom, uses SPSS to look at which special offers are generating the most sales, as well as identifying "cross-sell" opportunities
DekaBank - DekaBank uses SPSS Inc. software to improve individual customer contacts
Del Monte Fresh Produce - SPSS is helping Del Monte to maximize ERP investment and improve organizational decision making
Deloitte & Touche Denmark - Leading financial services firm in Denmark uses SPSS® and SmartViewer® Web Server to save time and improve customer service.
Deloitte Touche Tohmatsu International - Helping clients enhance data quality and increase statistical efficiency
Directions Research, Inc. - Market research company adopts outsourced model for designing, hosting, and monitoring surveys.
Dow Benelux - Leading chemical company successfully deploys SPSS' Survey Research application to contribute to employee well-being and stress prevention, and reduce absenteeism.
ECtel Ltd. - SPSS Inc. datamining technology powers telecommunications fraud detection solution
e-Dialog - Outsourced provider of precision e-mail marketing uses PASW Modeler to help its clients effectively target their marketing campaigns, increasing its own revenue by more than 60%.
Emperors Palace - South African gaming resort takes the gamble out of marketing campaigns
ESC Pau - French school goes online to study how local businesses use the Internet
Faircontrol - equips its on-site interviewers with standard palmtop organizers for conducting interviews and collecting data electronically.
FBTO Insurance - Insurance company increases conversion rates by 40 percent while reducing mailing costs by 35 percent
Financiera Familiar - SPSS Inc. helps Paraguay bank reduce loan risk
First Community Housing - First Community Housing, a non-profit organization that provides affordable housing to low-income residents of San Jose, Calif., used PASW Statistics to improve its programs and services and enhance residents' quality of life.
Fortis Turkey - Bank relies on PASW Modeler to quickly implement a multi-channel customer relationship program in the midst of a re-branding effort
Frederiksberg Kommune - Frederiksberg Kommune moves elections online
Gallup - With SPSS Consulting, Gallup developed an online solution that allows clients to easily access both data and analytical applications over the Web using only a browser.
Globo.com - With PASW® Statistics, Globo.com delivers the content Brazilian Web users want
Greater Manchester Police - Police force establishes a community-based policing program
Greenwich Associates - Greenwich Associates worked with SPSS to streamline their interviewing process using tablet PC technology.
GUS Home Shopping - improves forecasts, increases customer loyalty
Halfords Department Store - Retailer selects new store locations with help from SPSS Inc.
Hamburgische Electricitäts-Werke AG (HEW) - In the deregulated energy sector, former monopolists Hamburgische Electricitäts-Werke AG (HEW) use business intelligence to occupy niche markets.
Hamilton County Dept. of Education - Department improves student performance and school effectiveness through data mining
Harris Interactive - Working with SPSS MR, using the Surveycraft suite of software products, Harris Interactive effectively harnesses the power of the Internet, maintaining an online panel of more than 7 million people collecting data via the Web.
Haworth, Inc. - Office furniture maker improves customer satisfaction through in-depth analysis of customer attitudes and preferences
HBOSA BankWest - BankWest adds another dimension to customer experience with SPSS
HCF - SPSS software helps major health insurer reduce mail costs by 25 per cent within a few months
Helvetia - Helvetia looks to online surveys for better staff selection
Herlitz AG - Manufacturer helps partners increase sales with SPSS Inc.
Highmark Blue Cross Blue Shield - This large health insurance company uses SPSS for Windows to identify new customers for expansion and plan for service improvements.
Hospital of Walcheren - The Hospital of Walcheren needed an efficient way to survey nearly 120,000 patients per year and analyze the results. Using SPSS® for Windows® and Dimensions™ market research products, the hospital streamlined its feedback process and improved care in critical areas.
HSBC Bank USA - focuses on its best prospects to maximize sales and minimize costs.
I&O Research - goes multimodal.
IAURIF - forecasted more accurate traffic patterns and improved transportation.
Ignatius Hospital - Hospital uses PASW® Statistics to predict staffing needs and more accurately assess cardiac bypass surgery risks
IKANO Finans A/S - IKANO Finans optmizes profits by controlling risk
Infinity Property & Casualty - Infinity Property & Casualty Corporation (IPACC) deployed SPSS to reduce its payments on fraudulent claims and improve its ability to collect payments from other insurance companies.
INHOLLAND - University streamlines exam development and improves student test results analysis, enhancing the quality and effectiveness of exams using Dimensions™ market research software.
IntelliQuest - Marketing researcher conducts high-volume online surveys
Interviewing Service of America (ISA) - Market research firm expands services and client base with SPSS
Israeli Ministry of Education - adopted Dimensions to create and deploy surveys faster and more cost effectively in multiple languages across 3.800 schools
Job Service North Dakota - State agency uses survey research software from SPSS to measure customer satisfaction
Johnsonville Sausage - Food manufacturer uses its data to tasty (and profitable) advantage
Kent County Council - Kent County Council improves the quality of childcare
Kent State University - A psychology professor at a top research university studies generalized anxiety disorder (GAD) and collaborates with colleagues across the country--and across computer platforms--using PASW® Statistics
KPN Mobile - Biggest mobile telecom operator in the Netherlands saves more than € 1 million through more efficient and effective direct marketing
Lafourche Parish Public Schools - Administrators tackle exalating disciplinary issues
Lafourche Parish School Board - Administrators tackle escalating disciplinary issues.
Lloyds TSB - Lloyds TSB established a dedicated section within the main fraud department for the sole purpose of using data analysis to reduce card fraud from the account recruitment stage through to card delivery methods and transaction profiling.
Louisiana Commission on Law Enforcement - PASW Statistics is assisting to keep streets safe in Louisiana
M/A/R/C - Marketing researcher improves survey process
Marketing Dynamics - developed more profitable direct marketing programs for its clients.
Merck Sharp & Dohme - SPSS helps pharmaceutical leader identify and meet the needs of physicians/patients.
Merrild Kaffe A/S - Coffee manufacturer Merrild Kaffe A/S stays ahead in a highly competitive market
Miami Herald Publishing Company - Leading newspaper targets most profitable subscribers with PASW® Statistics
Ministry of Agriculture Fisheries and Food (MAFF) - helps improve overall food safety
Natexis Assurances - Insurance company generates $1.6 million in additional revenue through targeted direct marketing campaigns
National Instruments - National Instruments uses SPSS Inc. technology to collect and analyze data, predict the value of sales leads, and enhance customer marketing through segmentation.
New York University - University instruction improves students' preparation for the workforce
NFO Worldwide - has implemented In2quest CAPI software to run on a pool of over 1,000 multimedia laptop PCs distributed to form a network covering most major European markets.
NOP World - decided to adopt mrInterview and the Dimensions Data Model as the standard technology platform for its Web research activities
North Warwickshire NHS Trust - North Warwickshire NHS Trust uses Robust SPSS Algorithms to Conduct experiments
Ogilvy and Mather - increased UNICEF's direct mail response up to 80 percent.
Øresund Bridge - Øresund Bridge crosses over to Web-based surveys with SPSS
PDSA - PDSA demonstrates model behavior in fundraising
Powergen - Firing up customer behavior analysis with PASW Statistics
Provident Financial - Home credit provider detects and prevents fraud
PUMA North America - Athletic footwear and apparel company leverages ShowCase Suite® from SPSS to dramatically reduce management reporting time
Queensland Fire and Rescue Authority - turned to SPSS statistical software to reduce the amount of time it took to retrieve and analyze the vital incident report statistics accumulated in more than 400,000 record files.
Rabobank - Leading Dutch bank uses PredictiveMarketing to lower its marketing costs and generate higher returns on direct mail and lead generation campaigns
Régie Régionale - Healthcare agency improves quality and efficiency with PASW® Statistics
Research International - adopted SPSS MR In2quest as its preferred CAPI system and developed a number of new research techniques, which it now offers to its clients as high-value branded research products.
Research International - Market researcher improves online research processes
Richmond Police Department - Law enforcement agency uses PASW Modeler to increase public safety
Royal Mail - SPSS Inc. & Lockheed Martin Helps the Royal Mail to Bridge the Digital Divide
Rural Cellular Corporation - Iwreless provider improves revenues and customer satisfaction
Saga - The United Kingdom's most well-known provider of holidays and financial services realizes $1.8 million in additional revenue from its marketing campaigns by deploying PredictiveMarketing.
Saint Anselm - Giving students the data entry analysis skills needed for professional success
San Francisco Heart Institute - Healthcare organization improves patient care with PASW Statistics
ScienceConsult - University uses Web-based surveys from SPSS Inc. to successfully implement instruction evaluation program
Secodip - engaged SPSS Consultancy Services to develop a tailor-made analysis tool, using SPSS components including the SPSS analytical engine.
Shenandoah Life Insurance Company - Insurance provider implements the ShowCase Suite® from SPSS to improve customer service, reducing policy issuing time by twenty percent.
Sofmap - Technology retailer sees online sales grow by 320 percent
Solid Marketing Research - Efficient telephone interviewing gives small firm an edge in the market research industry
South African Fisheries - Researchers at Ocean and Land Resource Assessment Consultants leverage SPSS to increase the commercial lobster supply.
SR.Teleperformance - More efficient system brings more business to customer survey firm
St. George’s Hospital - St. George’s Hospital NHS Trust uses SPSS to Help Reduce Mortality Rates
Standard Life - With the aid of SPSS Inc., Standard Life was able to build a propensity model for the remortgage offer showing the types of clients attracted to this product.
Telemarketing Firm Improves Customer Acquisition - More cost-effectively helps its clients acquire new customers with PASW Modeler
Telenet - Transforming a customer care call centre to a sales outlet
Toyota Denmark A/S - Toyota drives ahead with its customer satisfaction program
TrustMark CFI - Market researcher improves forecasting with PASW Modeler
Tyler (Texas) Independent School District - District improves student assessment and reporting with PASW Statistics
Unilever - Consumer products manufacturer improves product testing with data mining
University of Chicago Hospitals & Health System - Top-ranked research hospital improves patient satisfaction by using SmartViewer Web Server to facilitate reporting.
University of Ulster in Northern Ireland - Bioinformatics researcher finds biological gold with PASW Modeler
Vanguard Cellular - identified customers likely to churn to increase revenues.
Virginia Department of Juvenile Justice - Virginia agency enhances ability to help troubled youths
Virid - Marketing services organization reduces costs by 50 per cent and doubles profitability of mailings within 12 months
Vogt electronic AG - Electronic components manufacturer reduces reporting time and improves decision-making with the ShowCase® Suite from SPSS.
VTR GlobalCom - Chile's leading pay-TV provider leverages SPSS Inc. software to dial down churn
Wesley Hospital Back Rehabilitation Centre - Australian hospital strengthens patient monitoring capabilities
West Midlands Police Dept. - Police department fights crime with SPSS Inc. technology
Whitbread - through the widespread use of SPSS within the research department, is able to combine data from multiple sources: surveys, geo-demographic, marketing, sales data and so on, then present these to decision makers in easily digestible formats.
Winterthur Insurance - Reducing customer churn with data mining
Yamaha Motor Europe N.V. - Motorcycle manufacturer accelerates new product development with PASW® Data Collection
Yorkshire Water - Improves identification of areas at risk from flooding by using SPSS Predictive Analytics
Yuba Community College District - California community college uses PASW Statistics to significantly reduce analysis time, improve student retention and graduation rates, and increase grant money
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