Alpha Credit Belgium - Belgium-based financial services organization uses analytics to minimize credit risks and improve customer understanding.
ALPS Electric Europa GmbH - Electromechanical components manufacturer improves billing accuracy using the ShowCase® Suite from SPSS for sales and financial analysis.
American Airlines - strives to increase customer loyalty by pinpointing potential problems faster.
Aspen Publishers - saved $20,000 in annual consulting fees, completes entire survey process independently.
Atlanta Police Department - Metropolitan law enforcement team fights crime by using SPSS for Windows to identify the most violent and high-risk criminal offenders.
Avans University - Dutch university uses data mining software from SPSS to prepare future marketers for entry into the business world
B/E Aerospace, Inc. - Leading supplier to commercial aviation market uses the ShowCase® Suite from SPSS to improve operational efficiencies, increase staff utilization, and improve customer relations.
Babson College - Clementine® teaches students how to use data mining to gain a competitive advantage in the business world.
Banca Lombarda - Predictive analytics minimizes credit risk and supports Basel II compliance
Banco Espírito Santo (BES) - With data mining technology from SPSS, BES identifies key behaviors of customers who are likely to leave the bank.
Barclays Bank - uses Quancept Telephony System (QTS), which is now sold as mrDialer™, to operate increasingly more efficient surveys and receive more value from data when researching customer needs. Through a better understanding of its customers, Barclays Bank maintains an edge in the highly competitive financial services industry.
Battelle - conducts multimode research using Dimensions™.
Bend-La Pine School District - Public school district finds solution to meet U.S. Department of Education’s No Child Left Behind Act reporting requirements
BlueSky - adopted SPSS to analyze and model the data, and worked closely in association with SPSS MR Consulting Services to create a range of unique and powerful diagnostic tools
Booth Research - uses Quantum™ and Quancept Telephony System (QTS), which is now sold as mrDialer™, to increase the efficiency of its survey operations, increase its revenue per hour, more effectively track sample quotas, and more quickly tabulate data.
Branion GmbH - Office supplier wholesaler based in Germany makes critical business information available to managers using the ShowCase® Suite from SPSS.
BT - Improves direct mail response rate 100 percent.
Burke Inc. - grew Web-based business from zero to 40 percent of its total survey business, and improved client communications through online access to real-time results.
Buystream - Since Buystream was founded, its research division has used SPSS regularly to perform advanced statistical modeling and analysis of Web site activity and identify patterns of visitor behavior.
Cablecom - Cablecom switches on to customer retention
Cabrillo College - Leverages Clementine's® enrollment management capabilities, increasing revenue through student retention and reducing marketing costs by offering curriculum reflecting student preferences.
Caixa Catalunya - The third-largest savings bank in Spain uses SPSS software to increase commercial activities results between 30% and 60%.
Charlotte-Mecklenburg Police Department - This North Carolina law enforcement agency identifies crime areas and secures community involvement by using SPSS for Windows.
Chelsea Building Society - Chelsea Building Society increases borrower retention by 147 percent
Children’s Memorial Hospital - Medical researcher turns to data mining and bioinformatics to help find a cure for pediatric brain tumors
ClearCommerce Corporation - Uses Clementine® to develop proprietary neural network models for FraudAnalyzer, the risk-scoring component of ClearCommerce Engine, the company's fraud detection solution.
CMSS - Czech bank uses software from SPSS to improve credit risk analysis and address Basel II requirements
Coinstar, Inc. - Largest coin-to-cash conversion company in the market uses SPSS Base to identify new, more profitable locations in which to grow their business.
Contrans - Transportation company manages diverse business units with SPSS Inc. solutions
Cornèrcard - Cornèrcard, Swiss based private banking institution uses SPSS to minimize credit risks and the overall collection procedure.
Corona Direct - Belgium's second largest direct insurance company increases long-term customer profitability by 20% using PredictiveMarketing.
Credílogros - Credílogros Cía Financiera S.A., a credit and financial services company based in Buenos Aires, Argentina, uses SPSS' data mining software to make real-time risk assessments and has reduced delinquency on loan repayments by 20 percent.
Credit Suisse - Credit Suisse used Clementine® to identify potential leads among its customers and intelligently market to them based on their individual preferences and histories.
Czech Television - TV station provides Czech Republic citizens with accurate, timely results of their vote to join the EU
Database and Relationship - Marketing services firm helps customers optimize their marketing efforts with Clementine
De Bijenkorf - Major Dutch department store reduces mailings while optimizing business management
De Boeck - LexiQuest™ from SPSS helps De Boeck optimize production processes
Debenhams - Debenhams, is a leading department store group in the United Kingdom, uses SPSS to look at which special offers are generating the most sales, as well as identifying "cross-sell" opportunities
DekaBank - DekaBank uses SPSS software to improve individual customer contacts
Del Monte Fresh Produce - SPSS is helping Del Monte to maximize ERP investment and improve organizational decision making
Deloitte & Touche Denmark - Leading financial services firm in Denmark uses SPSS® and SmartViewer® Web Server to save time and improve customer service.
Deloitte Touche Tohmatsu International - improved its clients' information quality.
Directions Research, Inc. - Market research company adopts outsourced model for designing, hosting, and monitoring surveys.
Dow Benelux - Leading chemical company successfully deploys SPSS' Survey Research application to contribute to employee well-being and stress prevention, and reduce absenteeism.
ECtel Ltd. - Clementine® serves as the real-time fraud detection engine for FraudView, ECtel's comprehensive fraud management solution for the telecommunications industry.
e-Dialog - Outsourced provider of precision e-mail marketing uses Clementine® to help its clients effectively target their marketing campaigns, increasing its own revenue by more than 60%.
Emperors Palace - South African gaming resort takes the gamble out of marketing campaigns Situation
ESC Pau - engaged SPSS Consultancy Services, through the local office in France, to provide expertise and technical assistance in designing and administering an appropriate online survey.
Faircontrol - equips its on-site interviewers with standard palmtop organizers for conducting interviews and collecting data electronically.
FBTO - Leading Dutch insurance company FBTO decreases direct mailing costs by 35 percent and increases conversion rates by 40 percent using PredictiveMarketing.
Financiera Familiar - Financial institution uses SPSS to develop a scoring system that is capable of predicting the risk of $9.3 million loans spread out over 45,000 customers.
First Community Housing - First Community Housing, a non-profit organization that provides affordable housing to low-income residents of San Jose, Calif., used SPSS to improve its programs and services and enhance residents' quality of life.
Fortis Turkey - Bank relies on Clementine to quickly implement a multi-channel customer relationship program in the midst of a re-branding effort
France Telecom - LexiQuest™ from SPSS Inc. enables strategic monitoring of business information
Frederiksberg Kommune - Frederiksberg Kommune moves elections online
Gallup - With SPSS Consulting, Gallup developed an online solution that allows clients to easily access both data and analytical applications over the Web using only a browser.
GfK Panel Services - Market researcher adds consumer analysis services
Globo.com - Leading Brazilian ISP Delivers Customized Offerings to Customers
Greater Manchester Police - Police force establishes a community-based policing program
Greenwich Associates - Greenwich Associates worked with SPSS to streamline their interviewing process using tablet PC technology.
GUS Home Shopping - improves forecasts, increases customer loyalty
Halfords Department Store - Retailer selects new store locations with help from SPSS
Hamburgische Electricitäts-Werke AG (HEW) - In the deregulated energy sector, former monopolists Hamburgische Electricitäts-Werke AG (HEW) use business intelligence to occupy niche markets.
Hamilton County Dept. of Education - Using Clementine to predict student performance, this Department of Education significantly decreased its student drop-out rate and achieved the best No Child Left Behind results for grades 3-8 in department history.
Harris Interactive - Working with SPSS MR, using the Surveycraft suite of software products, Harris Interactive effectively harnesses the power of the Internet, maintaining an online panel of more than 7 million people collecting data via the Web.
Haworth - reduced field problems, increases furniture sales.
HBOSA BankWest - BankWest adds another dimension to customer experience with SPSS
HCF - SPSS software helps major health insurer reduce mail costs by 25 per cent within a few months
Helvetia - Helvetia, one of Switzerland's five largest general insurance companies, uses SPSS online surveys to improve employee recruitment process
Herlitz AG - Manufacturer helps partners increase sales with SPSS
Highmark Blue Cross Blue Shield - This large health insurance company uses SPSS for Windows to identify new customers for expansion and plan for service improvements.
Hospital of Walcheren - The Hospital of Walcheren needed an efficient way to survey nearly 120,000 patients per year and analyze the results. Using SPSS® for Windows® and Dimensions™ market research products, the hospital streamlined its feedback process and improved care in critical areas.
HSBC Bank USA - focuses on its best prospects to maximize sales and minimize costs.
I&O Research - goes multimodal.
IAURIF - forecasted more accurate traffic patterns and improved transportation.
Ignatius Hospital - European hospital uses SPSS for Windows to predict staffing needs and more accurately assess cardiac bypass surgery risks.
IKANO Finans A/S - IKANO Finans optmizes profits by controlling risk
INHOLLAND - University streamlines exam development and improves student test results analysis, enhancing the quality and effectiveness of exams using Dimensions™ market research software.
IntelliQuest - extends boundaries of Web research.
Interviewing Service of America (ISA) - Market research firm expands services and client base with SPSS
Israeli Ministry of Education - adopted Dimensions to create and deploy surveys faster and more cost effectively in multiple languages across 3.800 schools
Job Service North Dakota - State agency uses survey research software from SPSS to measure customer satisfaction
Johnsonville Sausage - Food manufacturer uses its data to tasty (and profitable) advantage
Kent County Council - Kent County Council improves the quality of childcare
Kent State University - A psychology professor at this top research university studies generalized anxiety disorder (GAD) and collaborates with colleagues across the country--and across computer platforms--using SPSS Base for Macintosh.
KPN Mobile - Biggest mobile telecom operator in the Netherlands saves more than € 1 million through more efficient and effective direct marketing
Lafourche Parish School Board - By analyzing test results with AnswerTree, the Lafourche (LA) School Board ensures that their students receive a high quality education and maximizes limited budget dollars.
Lloyds TSB - Lloyds TSB established a dedicated section within the main fraud department for the sole purpose of using data analysis to reduce card fraud from the account recruitment stage through to card delivery methods and transaction profiling.
Louisiana Commission on Law Enforcement - Using SPSS, the Louisiana Commission on Law Enforcement significantly reduced mainframe programming times, were able to access and analyze data from many sources, and made better decisions based on information gathered by the software.
M/A/R/C - M/A/R/C Research added an array of survey design and computer-assisted telephone interviewing (CATI) technologies from SPSS to its existing lineup of SPSS tabulation and analysis tools. With this software, M/A/R/C achieved an overall cost savings of five to 25 percent per project.
Marketing Dynamics - developed more profitable direct marketing programs for its clients.
Merck Sharp & Dohme - Pharmaceutical manufacturer uses quantitative analysis and text mining to segment physician/customers and optimize its marketing efforts.
Merrild Kaffe A/S - Coffee manufacturer Merrild Kaffe A/S stays ahead in a highly competitive market
Miami Herald Publishing Company - Leading newspaper targets most profitable subscribers with SPSS
Ministry of Agriculture Fisheries and Food (MAFF) - helps improve overall food safety
Natexis Assurances - Insurance division of Groupe Banque Populaire generates $1.6 million in additional revenue through targeted marketing campaigns using PredictiveMarketing.
National Instruments - National Instruments uses SPSS technology to collect and analyze data and predict the value of sales leads and to enhance customer marketing through segmentation.
New York University - A Quantitative Methods and Psychology professor uses SPSS® for Windows® in her curriculum to free students from time-intensive calculations and demonstrate real-life problems in the classroom in real-time.
NFO Worldwide - has implemented In2quest CAPI software to run on a pool of over 1,000 multimedia laptop PCs distributed to form a network covering most major European markets.
NOP World - decided to adopt mrInterview and the Dimensions Data Model as the standard technology platform for its Web research activities
North Warwickshire NHS Trust - North Warwickshire NHS Trust uses Robust SPSS Algorithms to Conduct experiments
Ogilvy and Mather - increased UNICEF's direct mail response up to 80 percent.
Øresund Bridge - Øresund Bridge crosses over to Web-based surveys with SPSS
Powergen - Firing up customer behavior analysis with SPSS
Provident Financial - reduced fraud's frequency and magnitude.
PUMA North America - Athletic footwear and apparel company leverages ShowCase Suite® from SPSS to dramatically reduce management reporting time
Queensland Fire and Rescue Authority - turned to SPSS statistical software to reduce the amount of time it took to retrieve and analyze the vital incident report statistics accumulated in more than 400,000 record files.
Régie Régionale - Healthcare agency improves quality and efficiency with SPSS
Rabobank - Leading Dutch bank uses PredictiveMarketing to lower its marketing costs and generate higher returns on direct mail and lead generation campaigns
Research International - adopted SPSS MR In2quest as its preferred CAPI system and developed a number of new research techniques, which it now offers to its clients as high-value branded research products.
Research International - in association with Kantar Interactive, evaluated a number of Web-based technologies for conducting research and adopted SPSS MR's Quancept Web as its preferred solution for deploying custom market research surveys over the Internet.
Richmond Police Department - Law enforcement agency uses Clementine to increase public safety
Royal Mail - SPSS & Lockheed Martin Helps the Royal Mail to Bridge the Digital Divide
Rural Cellular Corporation - SPSS provides RCC with valuable customer information and insight, assisting the company with both the marketing and positioning of new features and service plans in addition to the Rural Cellular brand.
Saga - The United Kingdom's most well-known provider of holidays and financial services realizes $1.8 million in additional revenue from its marketing campaigns by deploying PredictiveMarketing.
Saint Anselm - By adopting SPSS across the entire campus as its data analysis package, Saint Anselm has given its undergraduate students valuable skills required to survive in today's workplace.
San Francisco Heart Institute - Healthcare organization improves patient care with SPSS
ScienceConsult - Research and consulting company uses Quancept Web to successfully implement an instruction evaluation program at a German university.
Secodip - engaged SPSS Consultancy Services to develop a tailor-made analysis tool, using SPSS components including the SPSS analytical engine.
Shenandoah Life Insurance Company - Insurance provider implements the ShowCase Suite® from SPSS to improve customer service, reducing policy issuing time by twenty percent.
Sofmap - By leveraging Clementine® to enhance its understanding of its customer base, Sofmap experienced a two-thirds increase in page views of its online retail store, resulting in 18 percent sales growth.
Solid Marketing Research - implemented the Quancept Telephony System (QTS), which is now sold as mrDialer™, to integrate advanced telephony services with Quancept CATI.
South African Fisheries - Researchers at Ocean and Land Resource Assessment Consultants leverage SPSS to increase the commercial lobster supply.
SR.Teleperformance - Teleperformance Netherlands implemented In2quest to simplify and speed up the production of surveys, and provide more accurate capture of data during telephone surveys and mystery shopping projects.
St. George’s Hospital - St. George’s Hospital NHS Trust uses SPSS to Help Reduce Mortality Rates
Standard Life - With the aid of SPSS, Standard Life was able to build a propensity model for the remortgage offer showing the types of clients attracted to this product.
Telemarketing Firm Improves - Telemarketing firm more cost-effectively helps its clients acquire new customers with Clementine
Toyota Denmark A/S - Toyota drives ahead with its customer satisfaction program
TrustMark CFI - Market researcher improves forecasting with Clementine®
Tyler (Texas) Independent School District - District improves student assessment and reporting with SPSS
Unilever - UK-based Unilever's Environmental Safety Laboratory saves time and money in product development life cycles with SPSS Clementine.
University of Chicago Hospitals & Health System - Top-ranked research hospital improves patient satisfaction by using SmartViewer Web Server to facilitate reporting.
University of Ulster - Bioinformatics researcher finds biological gold
Vanguard Cellular - identified customers likely to churn to increase revenues.
Virginia Department of Juvenile Justice - With SPSS, the Virginia Department of Juvenile Justice can better meet its mission by identifying the most effective programs so that funding can be allocated more appropriately.
Virid - Marketing services organisation reduces costs by 50 per cent and doubles profitability of mailings within 12 months
Vogt electronic AG - Electronic components manufacturer reduces reporting time and improves decision-making with the ShowCase® Suite from SPSS.
VTR GlobalCom - Chile's leading pay-TV provider leverages SPSS predictive analytics to increase customer retention and conduct sophisticated market research.
Wesley Hospital Back - Hospital strengthens its patient monitoring capabilities and measures the success of its programs using SPSS
West Midlands Police Dept. - found patterns and trends in unsolved criminal cases.
Whitbread - through the widespread use of SPSS within the research department, is able to combine data from multiple sources: surveys, geo-demographic, marketing, sales data and so on, then present these to decision makers in easily digestible formats.
Winterthur Insurance - reduced churn, retained profitable customers.
Yamaha Motor Europe N.V. - Motorcycle manufacturer accelerates new product development with SPSS Dimensions
Yorkshire Water - Improves identification of areas at risk from flooding by using SPSS Predictive Analytics
Yuba Community College District - Yuba College improved student retention and graduation rates by using SPSS data analysis software to determine and match student capabilities with curriculum.
