SESSIONS
SPSS Directions offers attendees the chance to hear from SPSS and from peers about how they have overcome their business challeges.
Please note that all session will offer simultaneous translations!
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agenda
Hear how today’s leading organisations harness the power of customer knowledge to maximise customer value. Learn how CRM departments and marketing departments can benefit from Predictive Analytics to increase marketing staff productivity and efficiency, reduce costs and generate a bigger return on investment (ROI)
Learn how professionals from government agencies or leading commercial organisations are managing risk and detecting fraud. Hear about the latest available technologies can increase the effectiveness of investigation processes referring only claims that are likely to be defeated, by scoring the potential risk of every customer
Whether you are a member of a government agency or an academic institution, you will want to attend theses sessions. Learn how other organisations benefit from the use of SPSS solutions for statistics, data and text mining, program feedback management (PFM) and more
Hear about the latest developments in survey and market research, and learn how to streamline every step of the survey process, from data collection to analysis to reporting. Also, discover how customers are engaging with the voice of their customer as part of their enterprise feedback management (EFM) strategy has to offer
These sessions examine the latest product and solutions released from SPSS, and offer a preview of the technology currently under development, and learn how organization are using SPSS solutions to solve business problems.