PASW Text Analytics for Surveys

Get Greater Value from Survey Text

Transform unstructured survey data into quantitative data—without having to read text responses word for word. Specifically designed for survey text, PASW Text Analytics for Surveys is based on our powerful natural language processing (NLP) software technologies.

Business users benefit because they gain insight into people's thoughts, attitudes, and opinions—and can more easily meet their needs.

Survey analysts can provide greater value to business users and survey research clients without the drudgery and expense associated with manual coding.

Categorize Text Responses More Easily

Quantify text responses for analysis along with other survey data—quickly and consistently. PASW Text Analytics for Surveys automates the process while still allowing you to intervene manually to refine your results. You never lose control of the categorization process.

With PASW Text Analytics for Surveys, you can:

• Identify major themes without reading responses word for word
• Distinguish between positive and negative comments
• Create categories or "code frames" more quickly
• Categorize or "code" responses more consistently
• Use pre-built categories for customer, product and employee satisfaction surveys
• Save money by eliminating or reducing your reliance on outside services
• Save time—and make results more consistent—by reusing categories in ongoing or similar surveys
• Increase satisfaction with survey results

Easier to Use

PASW Text Analytics for Surveys includes multiple new features that make it easier to move through the text categorization process.

• Get better out-of-the-box results with pre-built Text Analysis Packages (TAPs) for customer/product/employee satisfaction surveys
• The new Project Wizard guides you step-by-step as you set up and extract concepts and create categories
• New classification and category-building techniques reduce manual work to a minimum
• The category editor helps you get more accurate results faster
• A new relevance ranking algorithm lets you see which responses best match a given category

More Versatile, More Language Options

Additional new features provide greater flexibility in analyzing past, present, and future survey responses.

• Import code frames from third-party software, maximizing your investment in previous survey research
• Reuse categories or code frames from current surveys in ongoing or similar surveys for greater efficiency and time-savings
• Work on surveys easily in more than a dozen languages by using new Language Weaver automated translation capabilities

Make Text Responses Count—Efficiently

With PASW Text Analytics for Surveys, you can efficiently categorize free-text responses and then integrate the results of your text analysis with other, quantifiable data. Using this desktop tool, you can:

• Quickly and consistently extract key concepts and opinions
• Create categories and then place text responses into those categories
• Refine categories
• Summarize your findings
• Export results for analysis and graphing

Easy to Use and Control

PASW Text Analytics for Surveys uses proven linguistics-based technologies that help cut through the ambiguities of human language and let you uncover patterns in the attitudes, beliefs, and opinions of others.

Manual options leave you in complete control of the process.

• Different native-language versions of PASW Text Analytics for Surveys are available for analyzing English, Dutch, French, German, Japanese and Spanish survey text. Analyze other languages - including Russian, Arabic, Chinese, and others - by using Language Weaver software with PASW Text Analytics for Surveys.

PASW Text Analytics for Surveys runs on the Microsoft Windows® platform. For detailed specifications, download the PASW Text Analytics for Surveys Specification Sheet. Minimum system requirements include:

• Operating system: Microsoft® Windows® XP Professional or Home, Service Pack 2 or later (32-bit) or Windows Vista® Ultimate, Enterprise, Business, Home Premium, or Home Basic (32- and 64-bit)
• Processor: Intel® Pentium®-class; 3.0 GHz recommended
• Monitor: 1024 x 768 (SVGA) resolution
• Memory: 512MB or more recommended; 1GB or more for large datasets
• Minimum free drive space: 300MB; more recommended for larger datasets
• CD-ROM drive (for installation)
• Internet Explorer 7 or later (for online help)

Harness the power of predictive analytics by enrolling in a training program from SPSS Inc. You have two options to choose from:

• Live e-learning: train online and in real time with an instructor (Live WBT)
• Live instructor training: group or individual one-on-one sessions available (Live)

PASW Text Analytics for Surveys User's Guide
Provides guidance on using the product to automate the categorizing or "coding" of survey text responses.