IBM SPSS Data Collection Interviewer Web

With IBM SPSS Data Collection Interviewer Web easily field surveys over the Web that appeal to respondents and that deliver greater flexibility and the accelerated benefits of Web-based research.

• Reach your target audience through visually appealing and compelling surveys
• Develop surveys that suit the needs of your participants and make it easy for them to respond, maximizing your opportunity to create accurate feedback and insights that lead to action
• Maximizing your opportunity to create accurate feedback and insights that lead to action
• Create and deploy surveys through an integrated environment that supports all phases of the survey lifecycle
• Create one survey, deploy in many channels across any language
• IBM SPSS Data Collection Interviewer Web offers unmatched level of sophistication, power and scalability for all your needs
• Manage the entire research process in a secure and controlled environment
• Manage your sample (participants) and quotas real-time
• Flexibility of software usage model. Learn more about SPSS Online Services.

Control Over the Entire Survey Lifecycle

• A key part of a comprehensive platform for all surveys, including online surveys, allowing you to create, deploy your surveys online, invite your participants (respondents), view reports, and assess progress of your survey right through to publishing reports across your organization.
• Use IBM SPSS Data Collection Interviewer Server to manage security and control over projects and research tools
• Scalability, security and fault tolerance for all regardless of the size of your environment
• Preview results, survey status and download data to a variety of formats at any stage of data collection
• Manage survey changes during data collection without impacting your data

Create Visually Appealing and Compelling Surveys

• Use a variety of available template or create your own to suit your corporate standards
• Incorporate Flash, movies, sounds, customer controls—such as calendars, sliders—and Ajax controls that are dynamic and interactive for surveys respondents want to complete
• Conduct all types of surveys: Customer satisfaction, employee opinion, product testing, clinical trials, and many more

Make It Easy for Your Participants and Yourself

• Survey in your participant's preferred language without creating new surveys for each language
• Reuse the information you already have from CRM and marketing databases in your survey to minimize respondent burden
• Use a survey to update your customer database or validate existing data
• Specify a participant list or build a participant list on the fly
• Enable your participants to stop and restart the survey without starting over
• Email a custom email inviting your participants, reminding your participants or thanking your participants for providing feedback

Power, Sophistication and Flexibility You Need

• Include all question types in your survey easily through authoring tools
• Open infrastructure makes it easy to include IBM SPSS Data Collection Interviewer Web as part of your own business environment
• Use sophisticated survey management tools such as quotas and participant management rules

Taking Online to the Next Level

• Include online surveys into your online community so you can gain feedback as your customers are interacting with you
• Measure and track satisfaction, loyalty and engagement and link feedback to analytics through IBM SPSS Statistics or IBM SPSS Modeler
• Use a survey to help facilitate a dialogue and build a relationship with your customers and tailor your survey as the relationship develops to ensure you maximize the customer experience.
• Use a single platform for all of your Enterprise Feedback Management needs

IBM SPSS Data Collection: Products for Collecting Data

Superior data collection that makes survey research easier and more effective.

IBM SPSS Data Collection for Business

The IBM SPSS Data Collection suite of survey research products empowers you to capture customer input across multiple touch-points and broadcast the “voice of the customer” throughout your organization.

IBM SPSS Data Collection for Market Research

With IBM SPSS Data Collection, your firm can centralize not only the creation and fielding of surveys in any mode and in any language, but also data analysis and reporting.