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Technical Account Manager (TAM) Program

SPSS Inc. created the Technical Account Management program to provide a single point of accountability for all the SPSS solutions your company might use. Through this program, your company gains access to a consultant with in-depth technical knowledge of SPSS software and solutions. This enables you to maximize your investment both in software and in supporting systems and processes, particularly if you use SPSS software in conjunction with other vendors' software or your own proprietary systems.

Is this program for you? If any of the conditions below describe your organization, you may benefit from the SPSS TAM program:

Although SPSS TAM consultants have significant project management and business solution experience, their focus is primarily technical. TAM consultants in most cases provide immediate answers to questions your business or technical users may raise. They transfer essential technical knowledge to your staff, so that you can use SPSS technologies most effectively. Your TAM consultant also assists your organization by providing insight into planned enhancements to SPSS technologies.

The basic TAM program offers several levels of service, for specified fees. For more information about the TAM program, please contact your SPSS sales representative. These services include: