SPSS Business Solutions | Risk Management

Improve Insurance Claim Handling

For property and casualty insurance companies, the ability to settle claims quickly is a key to customer satisfaction.

Predictive analytics solutions from SPSS help insurance organizations reduce cycle times and handling costs—and increase customer satisfaction—through automated, real-time assessment of claim risk. Our solutions determine which claims qualify for immediate or fast-track approval, and flag suspicious claims for follow up.

With SPSS solutions, your company can:

Approve legitimate claims more quickly, even with very high claim volumes
Understand why claims are flagged, so your Special Investigation Unit (SIU) knows which areas to focus on with current claims and what to look for when investigating future claims
Extract critical information from field notes and other sources of textual claims information, and combine it with traditional claims data
Automatically detect new forms of fraud with analytics that “learn” from the data

Because SPSS solutions provide the ability to incorporate data from many different sources, including textual data, with traditional databases, companies can assess risk far more accurately. And, SPSS software integrates with existing claims management systems, without the need for extensive customization or lengthy implementation.

Learn more about how predictive analytics help organizations improve insurance claim handling.

Find out how organizations in the insurance industry benefit from SPSS solutions.

See how customers in the insurance industry are using SPSS solutions.