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West Interactive Dials Up SPSS Predictive Analytics Software

CHICAGO, 08/19/08 —

West Interactive, a subsidiary of West Corporation and a leading provider of automated customer contact solutions, has selected market-leading Predictive Analytics software from SPSS Inc. (Nasdaq: SPSS).   West Interactive will use SPSS data mining and text mining software to analyze business data from multiple contact channels to help its clients continually improve customer service and increase loyalty.

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