SPSS Inc.’s Dimensions Service Bureau for fully outsourced online survey hosting provides you with all that you need to conduct online survey research. We offer your organization a full range of services. You can use your own sample or we can provide it to you. Simply put, you give us the questionnaire and we’ll give you the results.
The following questions provide detailed information about our Dimensions Service Bureau product. For more general information regarding ASP, MSP, or our Service Bureau product, please visit the SPSS Online Services main home page
Online research offers greater access and a substantial time and cost savings over phone, in-person, and mail data collection methods. You can also more quickly receive results with online research.
You can collect any desired sample size (based on costs and timing parameters). We recommend, however, that you use sample sizes of 1,000 to 1,500 due to the greater cost and timing efficiencies realized when using larger sample sizes. Additionally, larger sample sizes result in more robust datasets for analysis.
With the assistance of several major clients who extensively use graphics in their online research, SPSS has spent the past two years developing "best-in-class" graphic capabilities. We continue to invest in R&D in this area to ensure we maintain our high-quality standards. A caveat: graphics quality largely depends on the original image and the end-user's equipment.
Typically, savings can be up to 50 percent in online data collection versus traditional methods. Savings are in part because online surveys do not have the printing, mailing, interview, or data entry costs associated with telephone and paper surveys.
As with all quantitative research, timing depends on many variables. Most projects, however, can be completed in less time than it takes to conduct phone, in-person, and mail studies.
We use powerful survey tools based on SPSS Dimensions technology, a full-service platform that supports the entire survey research process. In particular, we use mrInterview™, advanced software for online survey creation. mrInterview also gives you the ability to view your survey data in real time.
Yes. We can develop questionnaires incorporating more than one language-including Chinese, Japanese, and other double-byte languages.
Yes. Respondents can log off of a survey, log in again, and return to the survey at the exact page where they left off. This enables respondents to finish the survey at their leisure and helps improve completion rates.
Our staff has numerous years of professional research experience from both the client and supplier perspectives. Staff members have experience programming a wide range of online survey projects, including:
Yes.
Our Services group can help you build-and customize-a template library.
Yes. We currently offer discrete choice modeling, a type of conjoint analysis.
Yes. Our online reporting tool, Survey Results, enables you to view survey data in real time through a secure Web site. This service is provided free of charge with Dimensions Service Bureau projects.
You can run frequencies, filters, and crosstabs on survey data in real-time. We provide this service free of charge.
Yes. You may use your own sample or bring sample from another provider. Additionally, we have experience in working with a variety of sample providers and are able to assist you in your choice.
Yes. Dimensions ASP (application service provider) provides the infrastructure (directly or indirectly) and software for you to access through a browser-based connection.
Yes. Dimensions MSP (managed service provider) provides you with a dedicated infrastructure which can be customized to suit your organization’s needs. We take care of all the setup and infrastructure management, freeing you to concentrate on research.
| Scenario | Answer |
|---|---|
| Create quota groups | Yes |
| Enable a start and re-start function | Yes |
| Program complex skip patterns | Yes |
| Set parameters around numeric entries | Yes |
| Rotate questions or a specific group of questions | Yes |
| Rotate answers or choices in a question | Yes |
| Rotate answers in the same order previously rotated or displayed | Yes |
| Insert the answer to the previous question into another question | Yes |
| Rank order items and prevent duplicate ratings | Yes |
| Display a constant sum | Yes |
| Display pictures in a question | Yes |
| Display answers and choices horizontally and vertically | Yes |
| Play audio and video as part of the survey | Yes |
| Prevent respondents from going to a previously submitted page | Yes |
| Prevent multiple entries by the same respondent | Yes |
| Use your custom "look and feel" or branding | Yes |
| Create unique hyperlinks for each respondent | Yes |
| Ensure security through password protection | Yes |
| Program custom error messages | Yes |
| Program surveys in non-English languages | Yes |
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