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Dimensions™ Service Bureau
Capabilities
Dimensions Service Bureau brings together everything you need for online survey research-infrastructure, software, services, and expertise. Our capabilities include:
- Survey programming and hosting for surveys of varying length and complexity
- Powerful survey tools based on Dimensions technology
- Multilingual capabilities, including Chinese, Japanese, and other double-byte languages
- Superior quota management capabilities
- Secure password protection and user authentication
- Advanced database capabilities for importing and exporting data
- Proven survey research tools
- Virtually no limit to survey sophistication. Dimensions Service Bureau can handle simple and complex surveys-and anything in between.
- Supportive of every step in the research process, from pre-test to data collection to data analysis
- Advanced quota controls
- Customized message texts
- Advanced algorithms for randomizing questions and responses
- Respondents using a password can stop and restart surveys
- Advanced automatic data checking for consistency between answers
- Powerful questionnaire language, capable of handling the most complex logic and skip patterns
- Wide selection of programming capabilities
- Concept/brand testing
- Conjoint studies
- Profiling and segmentation
- Web site evaluations
- Customer satisfaction
- Brand image, awareness, and usage
- Commercial/TV program testing
- Print ad testing
- Multimedia evaluations
- Tracking studies
- Forecasting
- Business-to-consumer/business-to-business studies
- Project management and online research consulting
- Offer online expertise for designing Web-based surveys
- Guaranteed 24-hour turnaround on all bid requests
- Wealth of research experience from both client and supplier perspectives
- Sample requirements adeptly managed regardless of source
- Extensive quality assurance (QA) measures for every survey
- Highest security features implemented on all online surveys
- Interactive/media capabilities
- Flash™ programming
- Image security
- Timed exposures for limiting respondents' viewing time of an image
- Storyboard, which can be still or include moving images and audio
- Secure video and Web site evaluations
- Secure, real-time reporting-FREE
- 24x7 real-time access to results (made available at the start of a survey)
- Accessible only through a password for security
- Frequencies, basic cross-tabulations, and filtering included
- Open-ended text responses viewing allowed
- Quality deliverables
- Minimum three-step QA standard on all project deliverables
- Variety of industry-standard formats available
- Custom data layouts available on request
- Tables with custom banners
- Coding of open-ended responses
- Complex analytical consulting available on request
To learn more, view frequently asked questions about Dimensions Service Bureau.
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