SPSS Online Services | Dimensions MSP

Dimensions™ MSP

Fuss Over Surveys, Not Over Servers

Is your core competency providing customized online surveys to meet your organization’s specialized needs or those of your clients? And are you looking for a way to focus on that, rather than on the “nuts and bolts” of hosting surveys? Then consider the managed service provider (MSP) service for online survey hosting from SPSS Inc.

With our MSP service, your organization uses all the features of your survey research software to design exactly the questionnaires you need. You have complete control over each questionnaire’s contents, programming, and “look.” But you delegate to SPSS the responsibility for hosting the questionnaires in a secure, dedicated, high-availability hosting environment. Benefits of the MSP model include:

The ability to field any type of online survey you want to create
Scalability for your survey projects without over-investment in a technology infrastructure
More effective use of your IT team’s time and expertise
Secure data backup and storage
Predetermined costs, assignable by client, project, or cost center

Although online survey research is relatively new, SPSS has been serving the needs of survey and market researchers for nearly 40 years. We understand the many factors you must consider in choosing and managing vendors and ensuring the quality of your survey results.

The only upfront investment you make is for training your staff on how to use the Dimensions software. And SPSS can provide you with that training.

Each MSP agreement provides full implementation management and production support. Your agreement also specifies the hardware and software that will be used to host your survey, as well as the level of system monitoring, management, and customer support.

SPSS Support professionals are available to answer any questions that may arise during the course of your project. We follow industry-approved best practices for data security and backup. And we monitor our hosting infrastructure 24 x 7 x 365—one reason our average system availability exceeds 99.9 percent.

For more details, see these frequently asked questions about the SPSS MSP online survey hosting service.

For more information on our MSP services, please contact us.

Or, If you'd like to know more about additional online survey options, look into Dimensions Service Bureau or Dimensions ASP.