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23-Apr-2010
Park Plaza Hotel
1 Addington Street
London, SE1 7RY, United Kingdom
Begins at: 10am
Duration: 3hrs

Keep your customers happy and watch your profits grow

Maximise the value of your customer relationships

Your customers have more options than ever when deciding what to buy, when to buy it, how to buy it – and how much to pay. Join us for a complimentary half-day Customer Relationship Management Seminar to explore how predictive analytics can help you create customer experiences that drive repeat business.

Our experts will use real-world case studies of IBM SPSS software to show you how easy it is to leverage customers' opinions, motivations and preferences to:

Discover and deliver the products and services your customers really want

Maximise up-sell and cross-sell opportunities with focused campaigns

Predict customers at risk of churning and respond with offers they are likely to accept

This is an excellent opportunity to take a closer look at IBM SPSS technologies and capabilities and learn about the value they can add to your organisation.

Book your place today!

Agenda:
10.00 Overview of predictive analytics
Mr Colin Shearer, SVP Strategic Analytics, SPSS an IBM Company 10.45 Coffee break
11.15 Customer case studies
12.00 Networking lunch

There are a limited number of places, so book early to avoid disappointment.

If you have any questions, please call us on 0845 345 0935.