[Skip Global Navigation]

Downloads

Downloads Home

• Complete List

White papers

White paper search results for:  all

Analyzing Survey Text: A Brief Overview - PDF file

SPSS Inc. has been a pioneer in developing tools to analyze written communications, or text, more reliably and efficiently. We have also pioneered the development of solutions to support survey research about people’s characteristics, attitudes, behaviors, and beliefs.

AnswerTree Algorithm Summary - PDF file

AnswerTree offers four powerful algorithms that enable you to build the best model, for any type of data. This document summarizes and compares the different types of algorithms used in AnswerTree: CHAID, Exhaustive CHAID, Classification and Regression Trees (C&RT) and QUEST.

Applying Predictive Analytics to Physician Detailing - PDF file

Producers of prescription drugs face high R&D, and sales and marketing costs. This three-page technical paper describes how predictive analytics can help them optimize their sales and marketing efforts to improve the return on their investment.

Better Healthcare with Data Mining - PDF file

Learn how clinicians and healthcare managers use data mining to find valuable new patterns in data, leading to potential improvement of resource utilization and patient health. This paper also briefly introduces the PASW Modeler data mining solution, which incorporates advanced machine learning technologies that extract complex interrelationships and decision-making rules from the data.

Butler Group Technology Audit on SPSS Predictive Analytics Software (PASW) - PDF file

This Technology Audit by industry analyst firm Butler Group (a Datamonitor Company) provides a review of SPSS' full Predictive Analytics Software (PASW) portfolio. The white paper describes Butler's key findings regarding SPSS' software and solutions, and provides an analysis of the products and their deployment, as well as the product strategy. Written by Mike Thompson.

Computer-Assisted Telephone Interviewing (CATI) - PDF file
PASW Data Collection from SPSS Inc. is a powerful, versatile suite of programs that harmoniously integrates the full range of modern surveying methodologies. With it, researchers can create, field, collect, and analyze data simultaneously across many methods—paper-based, face-to-face, over the Web, or by telephone—and in more than 100 languages.

This technical report focuses on PASW Data Collection Dialer and PASW Data Collection Interviewer Phone in the context of the high-level features and functionality of SPSS Inc.'s all-in-one solution for survey and market researchers.

CRISP-DM 1.0: Step-by-step data mining guide - PDF file

To get the results that you expect from your data mining project, assess your business situation and evaluate how tools perform throughout the complete data mining process. To help in your evaluation, the following checklist has been compiled using CRISP-DM, the worldwide cross-industry standard process model for carrying out data mining projects.

Data mining and crime analysis in the Richmond Police Department - PDF file

Learn how the Richmond (Virginia) Police Department uses data mining to help prevent and solve crimes. Authored by Dr. Colleen McCue of the department's Crime Analysis Unit, this white paper describes the many applications and benefits of using data mining for crime analysis.

Data Mining and Predictive Modeling: How Ten Schools Found Success - PDF file
This technical report, produced in partnership by the Council for Advancement and Support of Education (CASE) and SPSS Inc., explores the promise of data mining alumni records at educational institutions. Working with individual alumni records from The Johns Hopkins Zanvyl Krieger School of Arts and Sciences (A&S), a predictive regression model is developed based on commonly collected variables and a ten-step model-building and testing process. The resulting model's wider applicability is tested successfully on datasets from nine other educational institutions in the United States, Canada, and Europe. Analysis reveals four distinct patterns of giving by alumni. Fundraisers will benefit from this work by using the model to generate predictive scores identifying prospects in their own alumni databases, likely to make a major gift as well as appreciating their own institutions' pattern of giving when making strategic fundraising decisions.

Data mining applications in higher education - PDF file

One of the most critical challenges facing higher education institutions is predicting the paths of students and alumni. Which students will enroll in particular courses? Who will need additional assistance in order to graduate? Are some students more likely than others to transfer? Administrators and researchers can discover the answers to these questions using data mining's predictive analysis capabilities. Download this white paper today to learn how your institution can use data mining to get the information you need to take action today.

Data Mining Deployment for High-ROI Predictive Analytics - PDF file
This white paper presents four decision optimization strategies, based on the proven CRISP-DM methodology, to help you deploy the results of advanced analysis-predictive models-and plan a predictive analytics solution for the greatest possible returns.

Demonstrate Accountability for Your Analytical Assets Throughout Your Organization - PDF file

If you use data mining or rules-based models to make key decisions, you may need to explain the basis for these decisions to satisfy compliance for Sarbanes-Oxley, Basel II, and other regulations. This executive brief explains how you can address regulatory compliance by using proven analytics management technology to automatically audit your predictive models, track your analytical assets over time, and centralize and secure predictive models. By doing so, you will be able to demonstrate compliance while protecting your analytical assets.

Discover the Best Direct Mail Piece Cost Effectively - PDF file
This nine-page technical report describes how direct marketers can save money and make better decisions by using PASW Exact Tests.

Easily Identify Your Best Customers - PDF file

This paper focuses on how a company might identify its best or most valuable customers, but the same processes could be used for other customer segments. Knowledge about your best customers—their attitudes, purchase patterns, and demographic profiles—is the key to developing and implementing successful marketing and customer relationship management programs.

Excerpt from Data Warehousing: Strategies, Technologies and Techniques: Statistical Analysis - PDF file
Data mining is uncovering the hidden meaning and relationships in the massive amounts of data stored in the data warehouse. In short, the value of the data warehouse lies in the information that can be derived from its data through the mining process. (DMWP)

Explode Six Direct Marketing Myths: Maximize Campaign Effectiveness with Analytic Technology - PDF file
Like many direct marketers, you may be using some sort of software to maximize the value of your customer and prospect data. But your challenge is finding software that meets your specific needs so that all aspects of your campaigns demonstrate a quantifiable, positive impact on your organization. This paper focuses on six myths that surround direct marketing best practices. It also discusses how your organization can use specific analytical techniques and tools to bust these myths and maximize your bottom line - so you won't just survive, you'll thrive.

Field-tested data mining - PDF file

For critical issues facing private and public sector executives today, data mining makes the difference. From customer relationship management to risk management to improved production on the factory floor to detecting fraud and abuse, more leading-edge organizations are discovering every day that data mining gives them something reports and even OLAP can't - the ability to see ahead so they can proactively make changes to reach their goals.

Five Predictive Imperatives for Maximizing Customer Value - PDF file

Learn about the five “predictive imperatives”—essential best practices for improving customer relationships with predictive analytics, identified through SPSS Inc.'s more than 40 years of experience with a wide range of companies.

Four Steps to Maximizing Customer Insight - PDF file

This eight-page technical brief describes for business managers and executives the four steps involved in deploying an SPSS Inc.’s enterprise feedback management (EFM) solution. It then explains how Nifty Corp., one of the largest Internet service providers in Japan, used an SPSS Inc. EFM solution to deliver additional value to its customers.

Full-information missing data analysis with Amos - PDF file

This white paper discusses how much more efficient estimation by full-information maximum likelihood can be, when compared to listwise or pairwise deletion methods commonly employed.

Future of Program Evaluation In the Era of Government Reinvention, The - PDF file
Governing bodies and their oversite committees, such as U.S. Congressional committees, need information to make decisions on programs they oversee. This information, which reveals whether a program is working and if it is effective, often falls into three very general categories: descriptive, implementation and effect. (SWPPROEV)

Gaining Full Value from PASW Text Analytics for Surveys - PDF file
This 10-page technical report offers a brief review of the role of text in survey research, and then it provides an overview of the steps you follow to conduct text analysis with PASW Text Analytics for Surveys.

Getting smart about ROI: measuring the impact of business intelligence - PDF file

Organizations looking to return to business basics might consider business intelligence (BI) solutions for better decision making. BI solutions are designed to help companies efficiently access and analyze data in order to operate more efficiently. BI solutions can be valuable in analyzing the effectiveness of ongoing operations and special initiatives alike. And so BI can make an important contribution to better management. This white paper provides some approaches that will help companies evaluate BI initiatives. By doing so, they can see what value these solutions may hold for their organization and make more informed decisions about whether to implement them, and how.

Getting to the Need: Driving the Right Interaction at the Right Time - PDF file
This paper examines the need to uncover and understand the dynamic roles and changing needs of individuals, the importance of synchronizing interactions with these changing needs and how predictive analytics can drive customer intimacy by facilitating 1:1 interactions.

Guidebook: SPSS Text Mining - PDF file
Text mining can help companies leverage all the unstructured information they have about products, services, competitors, and customers to increase customer satisfaction and loyalty. SPSS Text Mining leverages SPSS’s data mining platform to enable companies to rapidly analyze unstructured information for better decision making.

Hard Hat Area: Myths and Pitfalls of Data Mining - PDF file

This white paper reveals the truth behind data mining myths, prepares you for potential data mining challenges, and describes the steps you can take to reduce risk.

How to get more value from your survey data - PDF file
This white paper introduces you to four types of advanced analysis—cluster, factor, reliability, and regression—that can help you gain more important insights that you might miss using more basic methods. By expanding your survey analysis toolkit, you can delve deeper into your data to increase your understanding of survey responses and respondents. Download this white paper today to learn more about these important analysis methods. (HMVSWP-1203)

Improving tax administration with data mining - PDF file

Both federal and state tax administration agencies must use their limited resources to achieve maximal taxpayer compliance. This white paper illustrates how data mining helps tax agencies achieve compliance goals and improve operating efficiency using their existing resources. The paper begins with an overview of data mining and then details an actual tax compliance application implemented by Elite Analytics, LLC, a data mining consulting services firm and SPSS Inc. partner, for the Audit Division of the Texas Comptroller of Public Accounts (CPA). Download this white paper today to learn more about using data mining to improve taxpayer compliance.

Increase Customer Value with Predictive Analytics - PDF file

This white paper describes how gaming organizations can address common business problems and ultimately increase customer value through the use of predictive analytics.It includes a definition and overview of predictive analytics, along with specific solutions and applications for gaming organizations.

Increasing Customer Satisfaction and Reducing Costs in Property and Casualty Insurance - PDF file
SPSS Inc. offers predictive analytics solutions that instantly assess the fraud risk of submitted claims and enable you to move quickly—and in many cases, instantly—to settlement or investigation. These solutions use proven technologies known as business rules and predictive modeling, which analyze historical claim data to predict claimant behavior and identify both known and new fraud risks.

Increasing marketing campaign profitability with predictive analytics - PDF file

Discover how predictive analytics can help your company move from large, unfocused marketing campaigns with low response rates to smaller, targeted campaigns that help you increase revenues and customer satisfaction. Download this executive report to find out how PredictiveMarketing enables you to optimize your outbound marketing campaigns to decrease costs while improving profits.

Increasing Sales in Inbound Call Centers with PredictiveCallCenter - PDF file
As restrictions on outbound calling campaigns increase, and customers become increasingly resistant to unsolicited contacts, more and more companies are looking for ways to leverage inbound customer contacts, such as visits to branch offices and Web sites or calls to customer service centers. Though traditionally used to provide information and service to customers, inbound contact centers offer a wealth of opportunities for cross-selling, retention, and lead-generation. Download this white paper today to learn how PredictiveCallCenter can help you turn your inbound call center into a profit center. (PCCWP)

Let Customer Feedback do the Driving - PDF file
A roadmap to improving, using and taking action on the velocity and volume of customer-driven innovation within the enterprise.

• Explains why feedback could be the missing link to innovation within your organization
• Shows how Enterprise Feedback Management (EFM) provides more timely, thorough and actionable insight into customer behavior
• Discusses the linkages among EFM, analytics and data mining to create a single predictive enterprise
• Describes three proven best practices to make EFM a realit

Leveraging Data for Internal and External Threat Detection - PDF file
Information analysis is the brain behind homeland security. The goal of intelligence and counterterrorism activities is to uncover security threats in time to take action against them. But the patterns that point to these threats are often hidden in massive amounts of data. To meet this challenge, one form of information analysis, predictive analytics, is particularly useful.

Linear mixed-effects modeling in PASW Statistics - PDF file

The linear mixed-effects model (MIXED) procedure in PASW Statistics enables you to fit linear mixed-effects models to data sampled from normal distributions. This report illustrates the types of models that MIXED handles and compares MIXED to the general linear model (GLM) and variance components (VARCOMP) procedures.

Making Critical Connections: Predictive Analytics in Government - PDF file

Predictive analytics helps your agency make critical connections between information from multiple sources, and provides a foundation for strategic and tactical decision making.

Mass Valuation with PASW Statistics - PDF file

PASW Statistics is a powerful statistical analytical product that provides an ideal toolset for assessors and others engaged in property valuation. It works in conjunction with all common databases and computer-assisted mass appraisal (CAMA) packages. Assessors can PASW Statistics to enhance their existing CAMA systems in a variety of ways. This white paper outlines some of the most common applications by providing an overview of the principle SPSS features assessors use and examples of valuation output in PASW Statistics. Written by Robert J. Gloudemans of Almy, Gloudemans, Jacobs & Denne.

Mastering New Challenges in Text Analytics - PDF file

Download this 24-page white paper to learn more about how text analytics helps organizations gain greater insight by using advanced techniques to analyze a wide variety of text items--everything from scientific papers to blog posts. The paper describes various approaches with a focus on the natural language processing techniques used by SPSS Inc.’s text analytics solutions. It also describes the role text analysis plays in predictive analytics.

Maximize customer insight to achieve your goals - PDF file

EFM is a system for centralizing the collection, management, and use of feedback throughout your organization. It enables you to fully engage with people through targeted feedback programs or by asking questions during naturally occurring interactions. Through EFM, you can deliver insights to guide planning and improve processes.

This paper defines EFM and details the benefits if offers. It then describes several business problems that organizations are already addressing through the use of EFM. It also describes some of the capabilities your organization will want to look for in an EFM system.

Missing data: the hidden problem - Draw more valid conclusions with PASW Missing Values - PDF file

Just about everyone doing analysis has some missing data, especially survey researchers, market researchers, database analysts, researchers and social scientists. Missing data includes questions without answers or variables without observations. Even a small percent of missing data can cause serious problems with your analysis leading you to draw wrong conclusions. This white paper presents a case study demonstrating how missing data can affect your analysis and the decisions you make based on your results. It uses PASW Missing Values to overcome a missing data problem to make better decisions.
 

Nucleus Research - IBM and SPSS: Analytics for Everyone - PDF file
IBM's SPSS acquisition gives SPSS users a broader support network, IBM Cognos users a predictive analytics platform, and more enterprise users one-stop shopping. Looking to the future, that could mean analytics - and better predictive decision making - on every desktop.

Nucleus Research - IBM and SPSS: Analytics for Everyone - Web Page
IBM's SPSS acquisition gives SPSS users a broader support network, IBM Cognos users a predictive analytics platform, and more enterprise users one-stop shopping. Looking to the future, that could mean analytics - and better predictive decision making - on every desktop.

Nucleus Research Reveals the Real ROI of SPSS Predictive Analytics - PDF file
Predictive analytics solutions take a step beyond basic business intelligence tools, using complex statistical models and algorithms as well as other data mining and analysis tools. One of the key vendors in this space, SPSS offers predictive analytic applications, data mining and text mining tools, and comprehensive statistical analysis software to support decision making processes.

Optimal scaling methods for multivariate categorical data analysis - PDF file

Optimal scaling has a long history, briefly reviewed in this paper. The Data Theory Group at Leiden University in the Netherlands has done much to systematize optimal scaling, making it a vital ingredient of a comprehensive multidimensional data analysis framework called the Data Theory Scaling System (DTSS). The system has a lot of potential for the analysis of multivariate data that are qualitative, non-normally distributed, or incomplete. Optimal scalong can easily deal with nonlinear relationships between the variables to be analyzed. A crucial aspect of DTSS is the graphical display of the results of the analysis.

PASW Modeler Server Performance, Optimization, and Sizing - PDF file

Data mining offers many benefits, including a more detailed view of your customers, along with a clearer view of current conditions and deeper insight into future events. A high-performance data mining tool such as PASW Modeler can help you mine your data more efficiently and gain a significant return on investment (ROI).

PASW Statistics Base Server: New hardware recommendations - PDF file

This white paper provides guidelines on hardware requirements for PASW Statistics Base Server (formerly called SPSS Statistics Base Server), so your organization obtains the maximum benefit from this powerful data management package. Topics covered include CPU and cores, memory, disk storage, disk controllers, disk drives, and network cards.

Patient Satisfaction Theory and its Robustness Across Gender in Emergency Departments: a Multigroup Structural Equation Modeling Investigation - PDF file

Dr. Steven Aragon, PhD, MHA, from Winston Salem State University. Posted on this Web site by permission of the American College of Medical Quality.

Performing a Data Mining Tool Evaluation - PDF file

Data mining helps you make better decisions that result in better outcomes for your organization. This paper provides a checklist to help you evaluate data mining tools according to CRISP-DM, the cross-industry standard process model for carrying out data mining projects, and choose the best one for your needs.

Planning Successful Data Mining Projects - PDF file
A practical, three-step guide to planning your first data mining project and selling it internally

Predictive Analytics for the Claim Handling Process - PDF file

Predictive Analytics for the Claim Handling Process: Understanding the Analytics Behind PredictiveClaims This 12-page technical brief serves as a guide for understanding how PredictiveClaims' predictive modeling capabilities can help your company optimize the claim handling process and improve the detection of suspicious claims.

Predictive Analytics for the Detection of Suspicious Claims - PDF file

Predictive analytics helps streamline the process of identifying potentially fraudulent claims, increasing the efficiency of investigators while rewarding honest customers with faster claims payouts. To learn more, download this white paper.

Predictive Analytics in Human Capital Management - PDF file
This 10 page white paper reviews SPSS Inc. capabilities in human capital management, including its uses in helping focus organizations’ efforts at recruiting new talent, career planning, and managing employee turnover.

Predictive Analytics: Extending the Value of Your Data Warehousing Investment - PDF file
TDWI Best Practices Report by Wayne W. Eckerson. Written for the IT and technical audience, this report is an introduction to SPSS and predictive analytics.

Public CIO thought leadership profile - PDF file
Predictive analytics software from SPSS helps agencies mine data for insights that translate into better government. This white paper includes examples from the Texas Comptroller of Public Accounts and Richmond Police Department, as well as interviews with both SPSS' vice president and technical director of public sector. Read how SPSS technology can give the government a tremendous ROI - return on information.

Real World Predictive Analytics: Putting analysis into action for visible results - PDF file
By discussing a number of typical scenarios in which Predictive Analytics addresses key business issues and illustrating ways analytical capabilities are deployed in business processes and the operational systems that support them, this white paper aims to show how Predictive Analytics delivers business value across the enterprise.

ROI Case Study: SPSS-American Airlines - PDF file
A new case study from Nucleus Research discusses how American Airlines deployed SPSS for Windows® to replace its mainframe-based analytics system- increasing the productivity of its customer research team and improving decision making while reducing ongoing costs. The expected ROI? An incredible 1,192 percent, with payback in just two months!

Satisfaction survey analysis using statistics: You'll be delighted with the results - PDF file

Satisfaction surveys are an important tool for assessing the satisfaction of your customers, employees, patients and readers. Without a reliable way to analyze the responses, however, you risk making important decisions based on incomplete or superficial information.

Save money and make better decisions with SPSS Exact Tests - PDF file

You can generate significant revenue and leads for your business with the right direct mail packet. But finding the best combination of list, offer and creative requires you to thoroughly test and carefully analyze the results of your campaign.

ShowCase Suite BloorReport - PDF file
The ShowCase Suite is an end-to-end solution for developing and deploying data warehouse and data mart solutions within an IBM® System i5™ (iSeries™) environment. It supports both relational and Hyperion Essbase® implementations either in conjunction or individually. In addition, The Showcase Suite includes accelerator options for Sales Analysis and Financial Analysis, which will populate pre-built databases for JD Edwards (now part of PeopleSoft and, shortly, Oracle), SSA and Lawson Software users.

SPSS Survey Tips - PDF file
A handy guide to help you save time and money as you plan, develop, and execute your surveys (STIP)

SPSS Text Analysis for Surveys™ 3.0 User's Guide - PDF file
Text Analysis for Surveys™ 3.0 is a survey text coding application that provides for meaningful analysis of responses to open-ended questions. With this product, anyone performing survey research can quickly transform unstructured survey responses into quantitative data. "Unlocking" this open-ended text data can significantly improve analysis quality and decision-making ability. This application allows you to import survey data, extract key concepts, refine the results, and categorize responses. Once you have categorized your data, you can export your categories for import into quantitative analytic tools, such as the SPSS Statistics system, for further analysis and graphing.

Statistics in government - PDF file

Why use statistics? What are the benefits of using an advanced statistical tool? This white paper highlights the strategic advantages of using statistical analysis techniques.

Structural Equation Modeling with Amos™ - PDF file

This paper provides an overview of the research done by Dr. Maxwell K. Hsu, from the University of Wisconsin-Whitewater, on the role service quality plays in predicting customer satisfaction and customer behavioral intentions in two types of service industries: lodging and retail banking. The author explains how SEM was applied, starting with PASW Statistics and then using Amos, to investigate the underlying relationships between service quality, satisfaction, and behavioral intentions. (SEMEB)

The Five Keys to Organic Growth: How to Drive Profitable Relationships with Predictive Analytics - PDF file
This white paper makes the case for using predictive analytics to drive organic growth, describes five ways to achieve organic growth, and explains two different methods for measuring financial return.

The How’s and Why’s of Survey Research - PDF file

Survey research is much more than simply asking someone a few questions. It’s a multiple step process with a clearly defined protocol at each step. This white paper discusses survey research by breaking it up into a seven-step process—and clearly detailing how you maximize your efforts every step of the way. At each stage, it also shows how technology can improve your results to make the entire survey research process easier and more effective.

The Predictive Enterprise - PDF file
For senior marketers and decision makers, learn strategies and tactics for enabling a more innovative, predictive enterprise that maximizes the value of every customer interaction to "get, keep and grow" customers. This white paper:

• Expands the definition of innovation beyond products to include customer interactions
• Documents why companies must become predictive enterprises
• Outlines four core attributes of the predictive enterprise, and how you can attain them
• Shows how Coach and Debenhams use data mining and predictive analytics to achieve customer innovation, strengthen brand and lift sales

The Risks of Using Spreadsheets for Statistical Analysis - PDF file

While spreadsheets are popular and useful tools, some tasks are beyond the limits of their capabilities. Download this white paper to learn the risks you may be running by using a spreadsheet instead of SPSS Inc. statistical software to carry out statistical calculations.

The Top 10 Secrets to Using Data Mining to Succeed at CRM - PDF file

Companies that have successfuly used data mining to boost their CRM efforts have a wealth of experience to share. This white paper provides 10 tips that your organization can benefit from if you're looking for ways to initiate or improve CRM activities.

Thinking About Exact Statistics - PDF file

In this article, we review the fundamentals of statistical testing, define the concept of an exact test, and give an example. Note that we focus on Type 1 errors and do not directly address the subjects of Type II error or statistical power.
 

Three Proven Methods to Achieve a Higher ROI from Data Mining - PDF file

This executive brief describes some of the benefits to be gained from advanced data mining, and then shows you how your organization could go about achieving a greater return on investment (ROI).

Tune In To Your Customers and Prosper: What Your Data Can Tell You - PDF file
Engage with customers across all channels to add value and build loyalty

Turning Customer Interactions into Money: Using Predictive Analytics to Achieve Stellar ROI - PDF file
This whitepaper makes the case for using predictive analytics as a catalyst for that growth. It includes best practices from several global companies including: Cablecom, Royal & Sun Alliance, and T. Rowe Price. Ultimately, it is about maximizing the level of understanding that can be achieved with customer data, and then taking proactive steps to establish new processes and activities based on that knowledge to achieve stellar ROI results.

Two Rivers: The Confluence of Data Mining and Market Research for Smarter CRM - PDF file
For companies with large numbers of customers, Data Mining and Market Research are often employed to gain intelligence into customer behavior and attitudes. Complete customer analysis requires these two disciplines be integrated, from an organizational and technical perspective. (dmmrwp)

Using Amos for structural equation modeling in market research - PDF file

This paper introduces you to structural equation models (SEMs) as well as Amos, a software tool distributed by SPSS Inc. Amos stands for "Analysis of Moment Structures." Amos has a unique graphical interface, and was specifically designed to make fitting SEMs easier.

Using analytics to transform customer information into a strategic asset - PDF file
Customer information is a crucial part of any successful business strategy. Using an analytical platform to support your overall CRM strategy will enhance your day-to-day operations, provide deep insights into your customers and identify customer expectations, so you know what your customers want and predict what they will do. Learn how customer insights can help you gain a true competitive advantage: the ability to manage the future and increase revenue. (CCSstrategicassetWP_0302)

Using Data Mining to Detect Insurance Fraud - PDF file

Every organization that exchanges money with customers, service providers, or vendors risks exposure to fraud and abuse. Insurance companies around the world lose more and more money through fraudulent claims each year. Agencies can now combine data mining with existing fraud detection and prevention efforts to improve accuracy, decrease manpower and minimize loss.

Using satisfaction surveys to achieve a competitive advantage - PDF file

The technology available to both you and your competitors has made it easier to duplicate each other's products or services. Excellent customer satisfaction is one of the few ways to achieve a sustainable competitive advantage.

Working with Telecommunications: Churning in the telecommunications industry - PDF file

This paper outlines how powerful modeling analytics using PASW Modeler can help telecomms companies to identify why some customers are likely to churn, and which ones are most likely to defect.

Yphise portfolio of valuable projects - PDF file
Yphise, a leading Information Technology research firm, conducted a comprehensive product evaluation and found that SPSS Predictive Analytics software ranked the highest against its competition in Operational Predictive Analysis. SPSS Predictive Analytics software received the highest scores in all categories, including: aligning the decisions on the business objectives; improving the decision process over time; mitigating IT risks for decision-making; and, increasing business decision agility.

Product demos

Product demo results for:  all

Amos 18 - (70.5MB)

Download a full, working copy of Amos™ 18.0 and try it for yourself. Amos provides you with powerful and easy-to-use structural equation modeling (SEM) software. Create more realistic models than if you used standard multivariate statistics or multiple regression models alone. Using Amos, you specify, estimate, assess, and present your model in an intuitive path diagram to show hypothesized relationships among variables. Please note that this software trial will expire in approximately 14 days and is for evaluation purposes only.

Data Collection Developer Library - (90MB)

A rich information resource for learning about and working with PASW Data Collection products-for scriptwriters developing automated market research processes, for software developers wanting to leverage PASW Data Collection products and technology, and for those who simply want to understand more about PASW Data Collection product family.

Data mining and Clementine—an overview and demonstration - (0MB)
Data mining—the essential tool successful organizations turn to for accessing critical insight in their data—is quickly evolving into a must-have business process. This pre-recorded presentation and software demonstration presents how to implement Clementine, SPSS’ data mining workbench, into your organization. This presentation also includes a discussion of the benefits of data mining, as well as practical tips for getting the most out of your data. This presentation is the first in a four-part series, and is approximately one hour long.

Modeler (formerly Clementine) Online Tutorial - (1.48MB)
Web-based tutorial on Clementine.

Modeler (formerly Clementine) Quick Tour - (3.36MB)
This Quick Tour is designed to give you business applications, product interfaces and steps to success in using Clementine for Predictive Analytics.

On-Demand Web Demo featuring ShowCase Query and Report Writer - (2.77MB)
With the ShowCase Query Quick-Pack, you can get the answers you need to make the critical decisions that keep your company competitive. And you can do it right from your desktop — without IT involvement.

PASW Statistics 18 - (305MB)

PASW Statistics™ is a modular, tightly integrated, full-featured software comprised of PASW Statistics Base and a range of modules. Each module—PASW Advanced Statistics, PASW Bootstrapping, PASW Categories, PASW Complex Samples, PASW Conjoint, PASW Custom Tables, PASW Data Preparation, PASW Decision Trees, PASW Direct Marketing, PASW Exact Tests, PASW Forecasting, PASW Missing Values, PASW Neural Networks, and PASW Regression—adds extra functionality to your system.

This evaluation version will install the entire PASW Statistics package for 21 days for Windows and 21 days for Mac. This version is to be used only to review, demonstrate and evaluate PASW Statistics, and cannot be reinstalled once the time period has expired. 64-bit is now available for Windows though not as a trial version. For purchasing options, please contact SPSS Inc. sales at salesbox@us.ibm.com.

This trial version is a pre-purchase evaluation, and is not meant for student course work. If you are a student, view our options available for students.

PASW Statistics Developer - (308MB)
PASW Statistics Developer helps users integrate the power of R and Python into a powerful workbench that provides all of the core functionality of PASW Statistics modules, except for the statistical algorithms. The product acts as the perfect workbench in which the power of R and Python can be leveraged and then deployed to a wider audience of users with any other PASW Statistics module such as PASW Statistics Base, PASW Advanced Statistics, PASW Regression, etc.

This evaluation version will install PASW Developer for 21 days for Windows and 30 days for Mac. This version is to be used only to review, demonstrate and evaluate PASW Developer, and cannot be reinstalled once the time period has expired. 64-bit is now available for Windows, though not as a trial version. For purchasing options, please contact SPSS Inc. sales at salesbox@us.ibm.com.

If you purchase PASW Statistics during or after the evaluation period, please consult your local sales office to ensure you order the correct modules for the features you require. The license code you receive after purchase will fully activate your installed trial version with the correct modules and time period. You will not need to take delivery of a PASW Statistics CD or download the electronic version if you elect electronic delivery or order from the Web store.

Trial versions are available for Windows® and Mac users and the help content is in English only. There are language packs available to extend the software for additional languages. Language packs, installation instructions, user manuals, and other supporting downloads can be accessed at http://support.spss.com/default.asp?refpage=ProductsExt/Spss%20statistics/ESDwelcome.asp

SPSS Advantage™ for Excel® 2007 - (90MB)
Download the free trial version of SPSS Advantage for Excel 2007. This Microsoft® Excel add-on product enables business users to seamlessly add select SPSS functionality to Microsoft® Excel 2007, gaining powerful data utility and analysis tools. The trial is the full version of SPSS Advantage for Excel 2007 with a free 14-day trial license. To purchase SPSS Advantage for Excel and obtain an authorization code for perpetual use, contact SPSS Inc. If you are in North America, call 1.800.543.2185 or e-mail salesbox@us.ibm.com. To find out the availability of SPSS Advantage for Excel in your area, contact your local office.

Text Analytics (formerly Text Mining for Clementine) - a demonstration - (0MB)
Some companies are driving greater profits by taking advantage of new trends and technologies that enable them to include additional types of data in their data mining initiatives. One such data type companies can include in their analyses is unstructured data, also referred to as textual data. This pre-recorded seminar covers an introduction to text mining, the technology used to analyze text, and a demonstration of SPSS’ Text Mining for Clementine. This presentation is the second in a four-part series, and is approximately one hour long.

AnswerTree Quick Tour - (1390KB)
This Quick Tour is designed to introduce you to AnswerTree, the powerful decision tree and data mining software. After downloading the self-extracting movie, sit back and enjoy the "live" demonstration. You'll see how AnswerTree helps you easily discover segments, build better profiles and realize the profits in your data.

SamplePower in action: cancer treatment - (7KB)
Review this online example to see how SamplePower finds the right sample size for a cancer treatment study.

Worldwide Offices | Communications | Site Map | Contact Us | Terms and Conditions | Privacy Policy

© 2010 SPSS Inc., an IBM Company All rights reserved.