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Dimensions


Dimensions makes it easy for your organization to make data-driven decisions that include people's attitudes and preferences. Reach broad audiences through multiple channels and in multiple languages, capture opinions and deliver insights quickly.

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One Framework Supports All Your Data Collection Needs

Dimensions provides organizations with industry-leading technologies that capture people's attitudes, opinions, and preferences and incorporate feedback into your business processes. Using Dimensions, you can quickly and easily reach the right audience, through the best channel, with the right questions in the right language. The product provides a secure, centralized framework for the entire research lifecycle, adding control and efficiency to survey creation, data collection, and reporting of results.

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Dimensions Benefits

Control

  • Take control of your feedback -- capture a complete perspective using traditional or leading-edge touchpoints quickly and easily
  • Leverage tools for all stakeholders in the process, including those who develop feedback surveys, those who manage the data collection process, and those who are using survey results to get insight into their business issues

Breadth

  • Reach a global audience, gaining a breadth of understanding by collecting data in multiple ways efficiently
  • Survey constituents in many ways, and in many languages, from conducting a web-based survey in English to a paper-based survey in Japanese

Centralization

  • Consolidate your research efforts, securing sensitive information and increasing its impact by delivering results across the organization
  • Leverage a centralized framework to secure access to tools, data and reports, as well as enabling your team to reuse surveys, survey templates and results for maximum efficiency
Using Dimensions survey research software products, your organization can:

Create powerful, visually appealing surveys that engage your respondent

  • Wizard-based survey creation
  • Integrated spell-check and text formatting
  • Real-time language selection (See this feature in action »)
  • Integrated auto-answer creates test data for analysis while ensuring survey quality
  • Interactive surveys preview from your desktop
  • Professional survey drafts

Centralize, standardize and secure survey assets

  • Use Predictive Enterprise Services to manage the creation and use of survey assets
  • Survey-aware asset repository enables users to find the right survey project quickly
  • Secure your assets and use powerful versioning to track changes

Broaden data collection options beyond web and phone

  • Conduct managed in-person interviews using Interview Player and Remote Manager
  • Intelligent synchronization lets field interviewers collect data without worrying about data management
  • Control how interviewers can collect data – use a visually rich interface or one better suited for keyed entry

Increase efficiency for the research call center

  • Control the phone center environment through your browser
  • Use power and predictive dialing to maximize your resources and complete projects faster
  • Monitor interviewers, interviewer statistics and project status

Deliver survey results across the enterprise

  • Choose whether to view and interact with results on your desktop or through a web deployed environment
  • Create presentation-ready reports using a drag and drop interface
  • Apply global filters to ensure that users can only see the data that is relevant
  • Tight integration with Statistics and Data Modeling, including handling of complex data structures, helps you take your results further

View Dimensions features in action »

Dimensions Wizard

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Dimensions

Dimensions supports the entire research lifecycle with a centralized framework.

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3 Powerful Features

  • Delivers quality data in real-time regardless of data collection mode or language
  • Extends the value of insight further through tight integration with advanced analytics
  • Makes survey research accessible to all
SPSS Services for Dimensions

Conduct sophisticated survey research online with SPSS Online Services. It's your one-stop-shop for accessing the key skills, technologies, and software you need. Whether you need help with the outsourcing, technology infrastructure for hosting a survey, or want us to take over the entire project, we're here to help

Learn more

Dimensions is a suite of products that work together to support the research lifecycle. For detailed system requirements for products in the Dimensions family, please visit the Dimensions System Requirements page.

Hover over a product link for more information.

Dimensions for Market Research

As the leader in providing software solutions to market research firms for more than 38 years, SPSS understands the many challenges facing your industry today. We designed the Dimensions suite of products in collaboration with leading market research organizations to help you meet those challenges.

With Dimensions, your firm can centralize not only the creation and fielding of surveys in any mode and in any language, but also data analysis and reporting. This means you can manage complex, global, multilingual projects smoothly and efficiently while conducting smaller-scale, one-of-a-kind projects cost effectively.
With Dimensions, your firm can:
  • Streamline processes and eliminate costly bottlenecks
  • Deliver results in easy-to-use formats quickly and automatically
  • Develop unique, customized offerings more rapidly
  • Optimize staff skills
  • Leverage your IT infrastructure investments
  • Deliver the high-quality results clients demand
Learn more
Visit the SPSS Market Research Site

SPSS' Market Research Industry solutions offer the range of technology and services support you need in order to deliver world-class market research and added value to your clients. Gain a clear understanding of what your clients' customers think and do, and better predict how they will react.

Learn how SPSS’ Market Reaserch Industry solutions can help you stand out from the crowd and give your clients the competitive edge they seek.

Breaking Down the Barriers of Survey Research

Learn how Dimensions’ shared approach to survey design, data collection, analysis and reporting generates better results.

Survey Research in a Multi-Modal World: Opportunities and Challenges

Learn how you can maximize your survey research efforts online, in the phone center, and beyond.

Four Steps to Maximizing Customer Insight

This eight-page technical brief describes for business managers and CEOS the four steps involved in deploying an SPSS enterprise feedback management (EFM) solution.
Let Customer Feedback do the Driving

This Peppers & Rogers Group white paper shows how enterprise feedback management (EFM) provides timely and actionable insight into customer behavior.
Burke, Inc.

A leading market research firm grew Web-based business from zero to 40 percent of its total survey business, by using Quancept Web.
Directions Research, Inc.

This customer case study highlights market research firm Directions Research's use of SPSS' online survey research services and Dimensions products.
inHolland

This Netherlands-based university improved exam development and student testing processes using Dimensions.
HBOSA BankWest

By implementing Dimensions as part of its Voice of the Customer program, BankWest has been able to gain greater leverage from its customer feedback insights, provide greater flexibility and reduce costs.

Dimensions Training

Harness the power of predictive analytics by enrolling in a training program from SPSS Inc. You have three options to choose from:
  • OnSite Education
  • Live e-learning: train online and in real time with an SPSS instructor (i-WBT)
  • Live instructor training: group or individual one-on-one sessions available (Live)
Top Dimensions Training Courses
  • Dimensions Author
    Learn all aspects required to make a simple survey, applying pre-existing looks to the survey, setting up, using and inviting a sample of participants to take the survey, deploying the survey, checking top-line results of survey questions and exporting the respondent data to a data file.
  • Dimensions Server Maintenance
    This course has been designed to give a new Dimensions System Administrator the essential skills required to understand the Dimensions server systems and architecture, troubleshoot and monitor that environment and how to tackle their daily administrative tasks.

     

  • Dimensions Administration: Telephone
    This course demonstrates mrInterview's capabilities for Computer Assisted Telephone Interviewing (CATI). This training course will address setting up and running the project and analysis of statistics, as well as the general administration of the CATI system.
  • Dimensions Survey Analysis
    This course will take the complete novice and turn them into a self-sufficient user who can build anything from a simple cross tabulation to a complex table with custom weighting, filtering and display rules.
Dimensions Webinars

See it in SPSS: free events exclusively for SPSS customers

See it in SPSS events are quick, up close presentations of SPSS products. Find a live event near you, or sign up for one of our Webinars.

Upcoming "See it in SPSS" Events

  • October 9th - Minneapolis, MN
  • October 15th - Milwaukee, WI
  • December 2nd - Ottawa, ON, Canada
  • December 9th - Atlanta, GA

Register or view more events»

Dimensions Quick Links

Need more help?

Contact a sales support specialist at 800.543.2185 or send an email to sales@spss.com.

more options »

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