ALKA improves claim handling and customer service
ALKA, a leading Danish insurance company, recently chose SPSS’ PredictiveClaims™ application to improve claim handling efficiency while reducing the cost of fraudulent claims. PredictiveClaims works in real time during the claim notification process, so ALKA’s call center agents can quickly determine whether a claim qualifies for immediate approval or requires further investigation. Since optimizing its claim handling process, ALKA has reduced claim cycle times and improved customer service.
Read all about it.

 

 

Share your story at the SPSS Directions 2006 Worldwide User Conference and attend for free
Do you have an interesting story to tell about your organization's innovative use of SPSS analytics? Inspire your peers at the SPSS Directions 2006 Worldwide User Conference by presenting your challenges, solutions, and results in your own 45-minute session. If your presentation proposal is accepted, your conference registration fee will be waived (a $1,199 value!). To enter, simply submit your proposal by April 15, 2006, using our online proposal form.
Learn more about presenting at SPSS Directions 2006 Worldwide User Conference.

 

 

Free online seminar: SPSS Text Analysis for Surveys™ 2.0
Join us on March 9 at 11:00 a.m. CST for a free online seminar focusing on SPSS Text Analysis for Surveys 2.0, the latest version of this text analysis software. SPSS Text Analysis for Surveys is an ideal tool for categorizing text responses so that the information obtained from them can be integrated with the rest of your quantitative survey data. During the online seminar, you’ll see a live demo featuring some of the new user-requested features and enhancements to classification, extraction, and graphing. Plus, you’ll see how you can share and manage projects, as well as track your coding progress.
Find out more and register today.

 

 

Collect and broadcast educational feedback with SPSS’ Questionnaire Manager Building Block™
If your educational institution already uses SPSS’ Blackboard Academic Suite™ for survey research, SPSS’ new Questionnaire Manager Building Block provides a secure way for you to collect and broadcast student, campus, and community feedback. The Questionnaire Manager Building Block integrates with your school’s existing Blackboard solution, and it offers an easy and efficient means for students, faculty, and administrators to respond to surveys or conduct their own research projects. For example, faculty can use the Questionnaire Manager Building Block as part of their own research, or to conduct self-assessments or departmental evaluations.
Discover the benefits of SPSS’ Questionnaire Manager Building Block.

 

 

KPN Mobile boosts the efficiency and effectiveness of direct marketing campaigns
KPN Mobile offers telecommunications services to consumers and businesses throughout the Netherlands, Belgium, and Germany. With a booming customer base, its current emphasis is on reducing customer churn. KPN conducts approximately 125 direct marketing campaigns each year, so it selected SPSS’ PredictiveMarketing™ solution to help increase its efficiency and effectiveness in reaching accurate target groups. Since using PredictiveMarketing, KPN has streamlined its marketing process, increased its cross-sell ratio, and lowered its churn percentage, while also reducing costs.
Read more about KPN Mobile.

 

 

 

 

 

 

 

To unsubscribe or to receive SPSS Direct in plain-text format, please click the "Unsubscribe" link below or send an e-mail to remove-me@spssinfo.com with the words Remove Me in the subject line. Your unsubscribe request may take up to 10 business days to process. You may receive e-mail from SPSS Inc. during the 10-day processing period. Please do not reply directly to this newsletter.

SPSS Inc., 233 S. Wacker Dr., Chicago, Illinois 60606, U.S.A.

Subscribe Unsubscribe Contact Editor Privacy Policy

© 2006 SPSS Inc. All rights reserved.