Data collection: telephone

Dial your way to reduced costs and increased productivity

With predictive dialing, you'll field projects faster because the automatic dialer calls proportionally more numbers than there are interviewers available—so that no time is wasted on busy signals or answering machines—increasing productivity an average of 40 percent. You can also easily include jingles or other audio in your telephone interviews to enhance quality and reduce interviewer bias. Additionally, you and your customers can listen to live interviewing from any telephone, anywhere in the world, which is especially helpful for quality control and training activities. Read more.

By implementing multiple dialers, you can further take advantage of reduced calling costs. Multiple dialers enable you to seamlessly automate the transfer of calls to the least expensive facility.

Data Collection: Telephone

Dial your way to reduced costs and increased productivity