SPSS, Data Mining, Statistical Analysis Software, Predictive Analysis, Predictive Analytics, Decision Support Systems

One Framework Supports All Your Data Collection Needs

Dimensions provides organisations with industry-leading technologies that capture people's attitudes, opinions, and preferences and incorporate feedback into your business processes. Using Dimensions, you can quickly and easily reach the right audience, through the best channel, with the right questions in the right language. The product provides a secure, centralised framework for the entire research lifecycle, adding control and efficiency to survey creation, data collection, and reporting of results.

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Dimensions Benefits

Control

Take control of your feedback -- capture a complete perspective using traditional or leading-edge touchpoints quickly and easily
Leverage tools for all stakeholders in the process, including those who develop feedback surveys, those who manage the data collection process, and those who are using survey results to get insight into their business issues

Breadth

Reach a global audience, gaining a breadth of understanding by collecting data in multiple ways efficiently
Survey constituents in many ways, and in many languages, from conducting a web-based survey in English to a paper-based survey in Japanese

Centralisation

Consolidate your research efforts, securing sensitive information and increasing its impact by delivering results across the organisation
Leverage a centralised framework to secure access to tools, data and reports, as well as enabling your team to reuse surveys, survey templates and results for maximum efficiency

Using Dimensions survey research software products, your organisation can:

Create powerful, visually appealing surveys that engage your respondent

Wizard-based survey creation
Integrated spell-check and text formatting
Real-time language selection (See this feature in action »)
Integrated auto-answer creates test data for analysis while ensuring survey quality
Interactive surveys preview from your desktop
Professional survey drafts

Centralise, standardise and secure survey assets

Use Predictive Enterprise Services to manage the creation and use of survey assets
Survey-aware asset repository enables users to find the right survey project quickly
Secure your assets and use powerful versioning to track changes

Broaden data collection options beyond web and phone

Conduct managed in-person interviews using Interview Player and Remote Manager
Intelligent synchronisation lets field interviewers collect data without worrying about data management
Control how interviewers can collect data – use a visually rich interface or one better suited for keyed entry

Increase efficiency for the research call center

Control the phone center environment through your browser
Use power and predictive dialing to maximise your resources and complete projects faster
Monitor interviewers, interviewer statistics and project status

Deliver survey results across the enterprise

Choose whether to view and interact with results on your desktop or through a web deployed environment
Create presentation-ready reports using a drag and drop interface
Apply global filters to ensure that users can only see the data that is relevant
Tight integration with Statistics and Data Modeling, including handling of complex data structures, helps you take your results further

View Dimensions features in action »

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Dimensions

Dimensions supports the entire research lifecycle with a centralised framework.

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3 Powerful Features

Delivers quality data in real-time regardless of data collection mode or language
Extends the value of insight further through tight integration with advanced analytics
Makes survey research accessible to all

SPSS Services for Dimensions

Conduct sophisticated survey research online with SPSS Online Services. It's your one-stop-shop for accessing the key skills, technologies, and software you need. Whether you need help with the outsourcing, technology infrastructure for hosting a survey, or want us to take over the entire project, we're here to help

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Dimensions is a suite of products that work together to support the research lifecycle. For detailed system requirements for products in the Dimensions family, please visit the Dimensions System Requirements page.

Hover over a product link for more information.

Dimensions for Market Research

As the leader in providing software solutions to market research firms for more than 38 years, SPSS understands the many challenges facing your industry today. We designed the Dimensions suite of products in collaboration with leading market research organisations to help you meet those challenges.

With Dimensions, your firm can centralise not only the creation and fielding of surveys in any mode and in any language, but also data analysis and reporting. This means you can manage complex, global, multilingual projects smoothly and efficiently while conducting smaller-scale, one-of-a-kind projects cost effectively.

With Dimensions, your firm can:

Streamline processes and eliminate costly bottlenecks
Deliver results in easy-to-use formats quickly and automatically
Develop unique, customised offerings more rapidly
Optimise staff skills
Leverage your IT infrastructure investments
Deliver the high-quality results clients demand

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Visit

Visit the SPSS Market Research Site

SPSS' Market Research Industry solutions offer the range of technology and services support you need in order to deliver world-class market research and added value to your clients. Gain a clear understanding of what your clients' customers think and do, and better predict how they will react.

Learn how SPSS’ Market Reaserch Industry solutions can help you stand out from the crowd and give your clients the competitive edge they seek.

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Breaking Down the Barriers of Survey Research

Learn how Dimensions’ shared approach to survey design, data collection, analysis and reporting generates better results.

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Survey Research in a Multi-Modal World: Opportunities and Challenges

Learn how you can maximise your survey research efforts online, in the phone center, and beyond.

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Four Steps to Maximizing Customer Insight

This eight-page technical brief describes for business managers and CEOS the four steps involved in deploying an SPSS enterprise feedback management (EFM) solution.

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Let Customer Feedback do the Driving

This Peppers & Rogers Group white paper shows how enterprise feedback management (EFM) provides timely and actionable insight into customer behavior.

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Burke, Inc.

A leading market research firm grew Web-based business from zero to 40 percent of its total survey business, by using Quancept Web.

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Directions Research, Inc.

This customer case study highlights market research firm Directions Research's use of SPSS' online survey research services and Dimensions products.

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inHolland

This Netherlands-based university improved exam development and student testing processes using Dimensions.

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HBOSA BankWest

By implementing Dimensions as part of its Voice of the Customer program, BankWest has been able to gain greater leverage from its customer feedback insights, provide greater flexibility and reduce costs.