First, an experienced SPSS consultant conducts a pre-installation meeting with your staff to determine the proper installation architecture, and cover topics such as desired configuration, fail over, expected throughput, hardware, scale, production goals, and security. The consultant then works on-site or remotely with your staff to install the software, perform a system check, and accomplish the goals established in the pre-installation meeting. This service offering includes a post-installation report and recommended maintenance steps tailored for your configuration.
Installation or upgrade assistance is available for the following Dimensions products:
We recommend that you complete introductory- and/or intermediate-level training courses related to your products prior to the start of the installation or upgrade services. For a complete list of available courses, please visit SPSS Training.
Note: Remote assistance requires that you enable remote access to your site, which typically involves registering an SPSS IP address as a permitted connection source. The consultant connects to your site using terminal services or similar software.
Not sure which services and training courses are right for you? Contact a Dimensions expert for guidance.
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